Senior Telecommunications Engineer — Enterprise Voice Lead

Marketplace; Auckland; Hybrid; NZD 120,000 - 180,000; Full time

Job summary

Health New Zealand | Te Whatu Ora seeks a Senior Telecommunications Engineer to lead, plan, implement and optimise complex telecom and IT environments across the organisation. You will mentor engineers, define standards and work with external vendors to ensure high reliability and service continuity.

The role is based in Auckland, with occasional travel and on-call responsibilities, contributing to national and regional improvements in digital and telecommunications delivery for public health

Qualifications

• Extensive experience leading ICT and telecommunications environments.
• Bachelor's degree in ICT, telecommunications or related field.
• Postgraduate qualification is desirable.
• Strong knowledge of enterprise telephony and UC technologies.
• ITIL or service management certifications are desirable.

Responsibilities

• Provide technical leadership across complex telecom and IT environments.
• Plan, implement and optimise telecommunications services.
• Develop technical standards, processes and best practices.
• Mentor engineers and drive continuous improvement.
• Collaborate with vendors and internal teams; participate in on-call duties.

Skills

Senior leadership

Problem solving

Stakeholder engagement

Technical mentorship

ITIL awareness

Education

Bachelor's degree in ICT or telecommunications

Postgraduate qualification (desirable)

Tools

Cisco Unified Communications

SIP

PSTN

SBCs

Voice gateways

Dial plans

Call routing

Job description

Health New Zealand | Te Whatu Ora seeks a Senior Telecommunications Engineer to lead, plan, implement and optimise complex telecom and IT environments across the organisation. You will mentor engineers, define standards and work with external vendors to ensure high reliability and service continuity.

The role is based in Auckland, with occasional travel and on-call responsibilities, contributing to national and regional improvements in digital and telecommunications delivery for public health