Senior Technical Business Analyst - Fixed-Term

New Zealand Government; Wellington; On-site; NZD 106,000 - 129,000; Full time

Job summary

Ministry of Social Development (MSD) in Wellington is seeking a Senior Technical Business Analyst to join multidisciplinary teams and shape technology-enabled transformation across a diverse programme portfolio.

You will elicit and validate business and technical requirements, collaborate with architects, developers, and stakeholders, and facilitate workshops to define needs and outcomes. The role supports ongoing improvements in analysis practices and ways of working.

Qualifications

• Experience delivering business analysis within technology, digital, or transformation initiatives.
• Strong analytical and problem-solving skills, including the ability to identify risks, impacts, dependencies, and opportunities across people, processes and technology.
• Experience supporting solution design, process improvement, and business change.
• Experience working within Agile, hybrid, or waterfall delivery environments.
• Strong communication and relationship-building skills, with the ability to influence and engage technical and non-technical stakeholders.
• A collaborative approach and interest in improving how analysis is delivered.

Responsibilities

• Delivering business analysis across digital and technology initiatives of varying size and complexity
• Eliciting, analysing, validating, and documenting business and technical requirements whilst ensuring quality, traceability and alignment of requirements
• Work with architects, developers, testers, and stakeholders to design fit-for-purpose solutions
• Facilitating workshops and engaging stakeholders to define business needs, explore problems, and desired outcomes
• Supporting solution design through options analysis, impact assessments, and feasibility assessments
• Identifying risks, dependencies, and impacts across systems, processes, and customer experiences
• Supporting continuous improvement of analysis practices, standards, and ways of working.

Skills

Analytical thinking

Stakeholder engagement

Requirements elicitation

Problem solving

Communication

Tools

Salesforce

Adobe Experience Manager (AEM)

Job description

About our team

Mō te tīma New Zealand is changing, and so are we. MSD is transforming to build a smarter, simpler, more responsive welfare system. This is a rare opportunity to help shape a once-in-a-generation transformation to deliver better outcomes for New Zealanders. Join a multidisciplinary team driving people-led, technology-enabled change at scale.

About the role

We're looking for Senior Technical Business Analysts to join our multidisciplinary teams and contribute across a range of exciting transformation initiatives. You'll play an important role in delivering major technology improvements that support MSD's purpose and strategic outcomes, working across a diverse portfolio of projects and programmes. This includes transformation initiatives, digital services, customer-focused platforms, and enhancements to critical business systems. You will also work with delivery teams, technical specialists and business stakeholders to understand problems, explore options, and shape solutions that work in practice. The work spans business needs, technology and the experiences of the people who use MSD services, so you'll need to be comfortable working through complexity and ambiguity rather than simply documenting requirements.

Other key responsibilities may include

• Delivering business analysis across digital and technology initiatives of varying size and complexity


• Eliciting, analysing, validating, and documenting business and technical requirements whilst ensuring quality, traceability and alignment of requirements


• Work with architects, developers, testers, and stakeholders to design fit-for-purpose solutions


• Facilitating workshops and engaging stakeholders to define business needs, explore problems, and desired outcomes


• Supporting solution design through options analysis, impact assessments, and feasibility assessments


• Identifying risks, dependencies, and impacts across systems, processes, and customer experiences


• Supporting continuous improvement of analysis practices, standards, and ways of working.

What you bring

We're looking for analysts who thrive on solving complex problems, engaging with stakeholders, and shaping problems into effective technology solutions. Experience with Salesforce and / or Adobe Experience Manager (AEM) would be highly advantageous; however, we are equally interested in people who are eager to learn, develop new skills, and grow their expertise in these platforms. Additionally, you'll bring:

• Experience delivering business analysis within technology, digital, or transformation initiatives including gathering, analysing, documenting and validating business and technical requirements


• Strong analytical and problem-solving skills, including the ability to identify risks, impacts, dependencies, and opportunities across people, processes and technology


• Experience supporting solution design, process improvement, and business change


• Experience working within Agile, hybrid, or waterfall delivery environments


• Strong communication and relationship-building skills, with the ability to influence and engage technical and non-technical stakeholders


• A collaborative approach and interest in improving how analysis is delivered.

Position Description

A copy of the position description can be found here Senior Technical Business Analyst PD.

Salary

Utu-ā-tau : $106,474.00 - $129,210.00 A offer will be made based on your skills and experience and our team relativities.

Applications close

Ka kati ngā tono hei te : Sunday 1st November

About us

Mō mātou The Ministry of Social Development (MSD) is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy advice to government, and assistance including income, employment and housing support to people of all ages, families, whānau and communities. As a Te Tiriti o Waitangi partner, we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations. Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Joining us

Ko te hono mai Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here. If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.