Lead Technical Business Analyst - Analysis & Design - Fixed-Term

Ministry of Social Development; Wellington; On-site; NZD 140,000 - 170,000; Full time

Job summary

The Ministry of Social Development in Wellington is seeking a Lead Technical Business Analyst to provide hands-on analysis leadership across complex programmes spanning multiple delivery teams. You will shape requirements, translate ambiguity into structured roadmaps, and ensure consistent BA framework application while coaching others and strengthening the Analysis & Design Practice.

This 18-month fixed-term role focuses on influencing senior stakeholders, with opportunities to work on

Qualifications

• Extensive hands-on experience leading technical business analysis across complex programmes.
• Ability to influence senior stakeholders and balance business needs with technology constraints.

Responsibilities

• Lead analysis across large, complex programmes involving multiple delivery teams and senior stakeholders.
• Shape problem definition, requirements strategy and solution options.
• Guide analysis of system integrations, data flows, and architecture impacts.
• Translate ambiguity into structured roadmaps and actionable requirements.
• Ensure consistent BA frameworks, artefacts and governance across delivery teams.
• Coach and mentor Business Analysts using structured development approaches.
• Contribute to practice uplift by refining templates and training materials.

Job description

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Lead Technical Business Analyst - Analysis & Design - Fixed-Term

• Lead enterprise-level business analysis across complex, multi-stream programmes
• Rare opportunity to help shape a once-in-a-generation transformation that will deliver better outcomes for New Zealanders
• Energised by solving complex problems, shaping organisational transformation, and connecting strategy with real-world outcomes?
• 18 month fixed-term opportunity based in our Wellington office

MSD is transforming how services are designed and delivered, with technology playing a key role in creating simpler, more connected experiences for New Zealanders.

This is a rare opportunity to help shape a once-in-a-generation transformation to deliver better outcomes for New Zealanders. Join a multidisciplinary team driving people-led, technology-enabled change at scale.

About the role | Mō te tūnga

As a Lead Technical Business Analyst, you will provide hands‑on analysis leadership across complex programmes and initiatives that span multiple delivery teams, systems and areas of MSD. You'll help teams define problems, shape requirements, and make decisions that take account of wider business needs, technology constraints and delivery dependencies.

You'll work closely with programme and platform leaders, architects, delivery teams, and senior stakeholders to bring clarity to complex situations and help teams agree on a way forward.

You'll also play an important role in strengthening the Analysis & Design Practice by coaching and mentoring others in a structured way and embedding consistent frameworks, standards, and templates across teams.

This is a senior practitioner role focused on influence and capability uplift; it does not include formal line management responsibilities.

Key responsibilities include:

• Leading analysis across large, complex programmes involving multiple delivery teams and senior stakeholders
• Shaping problem definition, requirements strategy and solution options
• Guiding analysis of complex system integrations, data flows, application architecture impacts and dependencies across systems
• Translating ambiguity into structured approaches, roadmaps and actionable requirements
• Ensuring consistent application of BA frameworks, artefacts and governance standards across delivery teams
• Coaching and mentor Business Analysts through structured development approaches
• Contributing to Practice uplift by refining templates, methods, training material, and capability frameworks

We are seeking an experienced Lead Technical Business Analyst who combines strong technical analysis skills with the ability to influence decisions across complex programmes and improve how analysis is delivered.

You’ll bring:

• Extensive hands‑on experience leading technical business analysis across complex, multi-stream programmes or enterprise initiatives
• A robust understanding of system integrations, data flows, application architecture impacts, and technology delivery dependencies, not solely single-project delivery
• Proven experience in complex technology environments, translating business outcomes into technical requirements and solution designs while balancing non‑functional requirements, architectural constraints, security requirements, and delivery considerations
• A proven ability to influence and advise senior leaders, including Programme Directors and enterprise stakeholders including the nous to navigate ambiguity, conflict and competing priorities
• Strong recent delivery experience with a commitment to remaining hands‑on in complex analysis while providing coaching and direction to others. Experience coaching and developing Business Analysts using structured and capability approaches
• Experience embedding or applying analysis methodologies, templates, and standards consistently across teams
• A practical understanding of enterprise risk, dependency management, and change governance.

Experience with Salesforce and/or Adobe Experience Manager (AEM) would be highly advantageous; however, we are equally interested in people who are eager to learn, develop new skills, and grow their expertise in these platforms.

Salary | Utu-ā-tau: $139,920.00 - $170,089.00

We expect to appoint this position up to $155,004 however a salary offer will be based on the preferred candidates’ skills and experience and our team relativities.

The Ministry of Social Development (MSD) is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy advice to government, and assistance including income, employment and housing support to people of all ages, families, whānau and communities.

As a Te Tiriti o Waitangi partner, we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.

We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here.