Senior Site Reliability Engineer

EROAD; Upper Harbour; On-site; NZD 150,000 - 210,000; Full time

Benefits offered by this job

Competitive salary

AI tooling

Continuous learning

Job summary

EROAD is hiring a Senior Site Reliability Engineer to manage and evolve our SaaS platforms used by fleet operators globally. You will work hands-on with large-scale, distributed systems and drive reliability improvements while mentoring teammates in a self-managed Agile team.

Ideal candidates have deep Kubernetes production experience, cloud expertise (Azure or AWS), IaC tooling with Terraform, and strong scripting skills.

Qualifications

• Hands-on production experience with Kubernetes at scale.
• Deep knowledge of cloud platforms (Azure or AWS).
• Experience with Terraform or similar IaC tooling.
• Proficiency with CI/CD tools such as GitHub Actions, Azure DevOps or Concourse.
• Scripting ability in Ruby, Bash or Python.
• Exposure to monitoring/observability tools like Grafana, Sumo Logic or Datadog.

Responsibilities

• Operate and support production environments as part of an on-call roster.
• Drive RCA and implement lasting fixes to improve reliability.
• Build automation to reduce manual toil and improve reliability.
• Improve monitoring and observability across the platform.
• Identify cost optimisation opportunities across infrastructure.
• Mentor teammates and uplift the SRE practice.
• Work in an autonomous, self-managed platform team aligned to a SaaS ecosystem.

Tools

Terraform

GitHub Actions

Azure DevOps

Concourse

Grafana

Sumo Logic

Datadog

Kubernetes Ops

Cloud Platforms

SRE on-call

IaC tooling

Scripting (Ruby/Python/Bash)

Monitoring/Observability

Job description

ABOUT THE COMPANYEROAD is a global fleet management technology company and a genuine Kiwi tech success story, listed on both the NZX and ASX and growing across New Zealand, Australia, the Philippines and the USA. We're hiring a Senior Site Reliability Engineer to help maintain and evolve the SaaS platforms that our fleet operator customers rely on every day.WHAT YOU'LL DOThis is a hands-on senior role with real influence over how our platforms run and improve.Contribute to solution design for large-scale, customer-facing distributed systemsOperate and support production environments as part of an on-call rosterDrive root-cause analysis when things go wrong and turn findings into lasting fixesBuild automation that reduces manual toil and improves reliabilityImprove monitoring and observability across the platformIdentify and deliver cost optimisation opportunities across the infrastructureMentor teammates and help lift the team's overall SRE practiceWork within an autonomous, self-managed Agile platform team aligned to one of EROAD's SaaS ecosystems, reporting to the Domain Chapter LeadWHAT YOU NEEDTo thrive in this role you'll bring solid, hands-on production experience across the following.Deep hands-on experience operating Kubernetes (AKS or EKS) in production at scaleHands-on experience with a public cloud platform, Azure or AWSAlignment to one cloud ecosystem, Azure/Windows or AWS/Linux, is fine, you don't need bothExperience with Terraform or similar Infrastructure-as-Code toolingExperience with CI/CD tooling such as GitHub Actions, Azure DevOps, Concourse or similarPractical scripting ability in Ruby, Bash, Python or similarExperience operating and managing complex, customer-facing, multi-tier distributed production systemsExposure to monitoring, alerting or visualisation tools such as Grafana, Sumo Logic or DatadogWHY JOINThis is a chance to take real ownership of reliability and performance for platforms operating at national and global scale.Senior, hands-on individual contributor role with genuine scope to shape solution design and drive improvement, not just keep the lights onMentoring responsibilities that build your leadership profile alongside your technical depthBe part of a high-growth, innovative technology company making a real difference for customers across multiple countriesWork alongside a talented and collaborative team in an autonomous, self-managed platform teamContinuous learning support, including EAP offerings and AI tooling to help you growCompetitive salary and benefits packageA multicultural organisation that genuinely values diversityABOUT THE COMPANYEROAD is a global fleet management technology company and a genuine Kiwi tech success story, listed on both the NZX and ASX and growing across New Zealand, Australia, the Philippines and the USA. We're hiring a Senior Site Reliability Engineer to help maintain and evolve the SaaS platforms that our fleet operator customers rely on every day.WHAT YOU'LL DOThis is a hands-on senior role with real influence over how our platforms run and improve.Contribute to solution design for large-scale, customer-facing distributed systemsOperate and support production environments as part of an on-call rosterDrive root-cause analysis when things go wrong and turn findings into lasting fixesBuild automation that reduces manual toil and improves reliabilityImprove monitoring and observability across the platformIdentify and deliver cost optimisation opportunities across the infrastructureMentor teammates and help lift the team's overall SRE practiceWork within an autonomous, self-managed Agile platform team aligned to one of EROAD's SaaS ecosystems, reporting to the Domain Chapter LeadWHAT YOU NEEDTo thrive in this role you'll bring solid, hands-on production experience across the following.Deep hands-on experience operating Kubernetes (AKS or EKS) in production at scaleHands-on experience with a public cloud platform, Azure or AWSAlignment to one cloud ecosystem, Azure/Windows or AWS/Linux, is fine, you don't need bothExperience with Terraform or similar Infrastructure-as-Code toolingExperience with CI/CD tooling such as GitHub Actions, Azure DevOps, Concourse or similarPractical scripting ability in Ruby, Bash, Python or similarExperience operating and managing complex, customer-facing, multi-tier distributed production systemsExposure to monitoring, alerting or visualisation tools such as Grafana, Sumo Logic or DatadogWHY JOINThis is a chance to take real ownership of reliability and performance for platforms operating at national and global scale.Senior, hands-on individual contributor role with genuine scope to shape solution design and drive improvementMentoring responsibilities that build your leadership profile alongside your technical depthBe part of a high-growth, innovative technology company making a real difference for customers across multiple countriesWork alongside a talented and collaborative team in an autonomous, self-managed platform teamContinuous learning support, including EAP offerings and AI tooling to help you growCompetitive salary and benefits packageA multicultural organisation that genuinely values diversity