Senior Service Engineer

Sealed Air Corporation; Hamilton; On-site; NZD 70,000 - 90,000; Full time

Job summary

Sealed Air Corporation is seeking a motivated Service Engineer to install, service and maintain its packaging equipment across New Zealand, with the primary base in Hamilton. You will supervise installation, conduct inspections and train customers on usage and maintenance.

The role requires hands-on mechanical and electrical aptitude, with willingness to travel, work flexible hours (including weekends), and produce accurate service records.

Qualifications

• Experience in manufacturing or service industries.
• Installation experience with packaging machinery preferred.
• Willingness to travel and work weekends.

Responsibilities

• Supervise the installation or commissioning of Sealed Air equipment at the customer's site.
• Perform servicing, maintenance and emergency breakdown repairs.
• Educate customers on equipment usage and maintenance.
• Assist Sales with audits and proposals and provide reports.

Skills

Manufacturing experience

Equipment installation

Mechanical aptitude

Travel willingness

Communication skills

MS Office

Packaging knowledge

Education

Electrical license

Mechanical fitter license

Job description

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value to our stakeholders. In 2025, Sealed Air generated $5.4 billion in sales and has approximately 16,100 employees who serve customers in 119 countries/territories. To learn more, visit www.sealedair.com.

Position Purpose

At Sealed Air, we’re not just about packaging—we’re about protecting what matters. We’re seeking a skilled and motivated Service Engineer to join our team and support our cutting-edge packaging equipment across New Zealand.

As a Service Engineer, you’ll be the technical expert responsible for:

• Installation & Commissioning: Supervise and execute installation of Sealed Air packaging equipment at customer sites.
• Servicing, Troubleshooting & Repairs: Perform scheduled maintenance and emergency breakdown repairs.
• Customer Training: Educate clients on equipment usage and maintenance.
• Audits & Proposals: Collaborate with Sales on equipment/material audits and contribute to proposals and competitor analysis.
• Reporting & Documentation: Maintain accurate service records and generate customer service reports.
• Inventory Management: Manage spare parts stock and service tool kits for your designated region.

The primary location would be within Hamilton - however interstate travel is required to support the business throughout New Zealand.

What You'll Do

Supervise the installation or commissioning of Sealed Air equipment into the customer's packaging plant.

Maintain the equipment servicing requirements and reporting of all Sealed Air equipment within allocated responsibility.

Manage the emergency breakdown repairs to customer's equipment.

Customer invoicing for servicing equipment and spare parts.

Conduct material and equipment audits with the Sales Department.

Develop a strong customer service relationship to expand our existing equipment and service business.

Control the spare parts stock and manage the service tool kits for your allocated state responsibility.

Strict compliance to Sealed Air OHS policies including: Risk Assessment, JSA's SOPs, JSRA's etc.

Prepare and distribute customer service reports for all service work undertaken.

Maintain and update all record systems relating to our customer's equipment.

What You'll Bring

• Proven experience in a manufacturing or service-based industry.
• Hands‑on experience with equipment installation, ideally in packaging machinery.
• Strong mechanical aptitude and ability to work independently.
• Willingness to travel and work flexible hours, including weekends.
• Excellent communication skills – both written and verbal.
• Solid computer literacy, especially in Word and Excel.
• Knowledge of packaging materials and equipment is a plus.

Qualifications

• A Grade Electrical License with strong mechanical skills, OR
• Mechanical Fitter with a restricted electrical license and willingness to upskill.

Why Work at Sealed Air?

• We have a very diverse and inclusive culture.
• We invest in developing our people. You can hone your expertise and further develop your career with a global leader in packaging solutions.
• You will work with talented and creative professionals working in a collaborative environment that celebrates insatiable curiosity and diverse ideas.

Ready to make an impact?

If you are looking for a new challenge in a company deemed as essential service, then we want to hear from you!

• Applicants must have New Zealand permanent work rights to be considered for this job. A detailed job description is available.

Requisition id: 55769

Relocation: No

Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.