Field Service Engineer (Mechanical Fitter)

Sealed Air; Hamilton; On-site; NZD 70,000 - 95,000; Full time

Job summary

Sealed Air is seeking a Field Service Engineer (Mechanical Fitter) to support packaging equipment across New Zealand, based in Hamilton. The role involves installation, commissioning, servicing, and customer training, with travel across the country and weekend work as required.

The candidate should have a strong mechanical background, a relevant electrical license, and willingness to upskill. You will work with a global leader in packaging solutions, delivering high-quality service and customer

Qualifications

• A Grade Electrical License with strong mechanical skills, or Mechanical Fitter with a restricted electrical license and willingness to upskill.
• Proven experience in manufacturing or service-based environment.
• Hands-on experience with equipment installation and commissioning.

Responsibilities

• Installation and commissioning of Sealed Air packaging equipment at customer sites.
• Servicing, troubleshooting and repairs including scheduled maintenance and emergency breakdowns.
• Customer training on equipment usage and maintenance.
• Audit support and proposals in collaboration with Sales and competitive analysis.
• Maintain service records and generate customer service reports.
• Manage spare parts stock and service tool kits for your region.
• Ensure compliance with Sealed Air OHS policies and safety procedures.
• Conduct material and equipment audits with Sales.

Skills

Mechanical aptitude

Independent worker

Strong communication

Willingness to travel

Education

A Grade Electrical License

Mechanical Fitter with restricted electrical license

Tools

Word

Excel

Job description

Field Service Engineer (Mechanical Fitter) – Hamilton, New Zealand.

Position Purpose

At Sealed Air, we’re not just about packaging—we’re about protecting what matters. We’re seeking a skilled and motivated Service Engineer to join our team and support our cutting‑edge packaging equipment across New Zealand.

Responsibilities

• Installation & Commissioning: supervise and execute installation of Sealed Air packaging equipment at customer sites.
• Servicing, Troubleshooting & Repairs: perform scheduled maintenance and emergency breakdown repairs.
• Customer Training: educate clients on equipment usage and maintenance.
• Audits & Proposals: collaborate with Sales on equipment/material audits and contribute to proposals and competitor analysis.
• Reporting & Documentation: maintain accurate service records and generate customer service reports.
• Inventory Management: manage spare parts stock and service tool kits for your designated region.
• Control spare parts stock and manage the service tool kits for your allocated state responsibility.
• Strict compliance to Sealed Air OHS policies including risk assessment, JSA, SOPs, JSRA, etc.
• Prepare and distribute customer service reports for all service work undertaken.
• Maintain and update all record systems relating to our customers’ equipment.
• Customer invoicing for servicing equipment and spare parts.
• Manage emergency breakdown repairs to customer equipment.
• Develop a strong customer service relationship to expand existing equipment and service business.
• Conduct material and equipment audits with the Sales Department.

What You’ll Bring

• Proven experience in a manufacturing or service‑based industry.
• Hands‑on experience with equipment installation, ideally in packaging machinery.
• Strong mechanical aptitude and ability to work independently.
• Willingness to travel and work flexible hours, including weekends.
• Excellent communication skills – both written and verbal.
• Solid computer literacy, especially in Word and Excel.
• Knowledge of packaging materials and equipment is a plus.

Qualifications

• A Grade Electrical License with strong mechanical skills, or
• Mechanical Fitter with a restricted electrical license and willingness to upskill.

Why Work at Sealed Air?

• We have a very diverse and inclusive culture.
• We invest in developing our people. You can hone your expertise and further develop your career with a global leader in packaging solutions.
• You will work with talented and creative professionals in a collaborative environment that celebrates insatiable curiosity and diverse ideas.

Applicants must have New Zealand permanent work rights to be considered for this job. A detailed job description is available.

Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.