Senior Manager, Operational Risk — Lead Risk & Controls

Rado Bank; New Zealand; Hybrid; NZD 180,000 - 230,000; Full time

Benefits offered by this job

Annual leave + extra week

Wellbeing benefits

Parental leave (26 weeks)

Professional development

Employee assistance programme

Job summary

Rabobank New Zealand seeks a proactive Senior Manager Operational Risk to join the Country Banking NZ portfolio management team. Based in Hamilton, you will partner with senior leaders to embed risk management into daily decisions and strengthen the risk culture.

You will lead the Risk and Control Framework focused on operational risk, manage annual risk assessments, build practical controls, and develop risk capabilities across the business for sustainable outcomes.

Qualifications

• 7+ years of experience in risk, compliance, or related fields.
• Experience applying risk and control principles in a business environment.
• Understanding of financial services and drivers of operational risk.
• Ability to build trusted relationships and influence without formal authority.
• Strong written and verbal communication skills.
• Sound judgement, curiosity and willingness to ask constructive questions.
• A relevant tertiary qualification or equivalent practical experience.
• Experience in operational risk, health and safety or business continuity is valuable.

Responsibilities

• Lead implementation of Rabobank’s Risk and Control Framework focused on operational risk.
• Coordinate annual and dynamic risk identification and risk assessments.
• Partner with senior leaders to integrate risk into decision making.
• Develop and embed practical risk controls across CBNZ.
• Support continuity and resilience planning.

Skills

Risk management

Compliance

Incident management

Banking operations

Stakeholder engagement

Communication skills

Leadership

Education

Tertiary qualification

Job description

Rabobank New Zealand seeks a proactive Senior Manager Operational Risk to join the Country Banking NZ portfolio management team. Based in Hamilton, you will partner with senior leaders to embed risk management into daily decisions and strengthen the risk culture.

You will lead the Risk and Control Framework focused on operational risk, manage annual risk assessments, build practical controls, and develop risk capabilities across the business for sustainable outcomes.