Senior Finance & Operations Manager

N4 Studio®; Auckland; Remote; NZD 120,000 - 180,000; Full time

Job summary

N4 Studio is seeking a Senior Finance professional to own the money side of its growth. Based in Auckland with fully flexible hours, you’ll manage global payroll, billing across retainers and projects, debtors, month-end, and tax prep.

You’ll forecast, report, and advise leadership on pricing, hiring, and cost decisions. You’ll work with Productive, Xero, HubSpot and Deel, ensuring alignment between billed work and contracts, while driving automation and process improvements.

Qualifications

• Senior finance experience in an agency, professional services or SaaS business.
• Proven payroll experience across more than one country with employees and contractors.
• Forecasting, budgeting, and management reporting; turning numbers into recommendations.

Responsibilities

• Forecasting and budgeting: keep annual budget and rolling forecast current and cash flow updated.
• Monthly reporting: lead the monthly financial review for leadership.
• Payroll: run payroll across jurisdictions and handle contractor payments and leave adjustments.
• Billing and reconciliation: manage budgets in Productive and ensure invoicing matches contracts and time logged.
• Debtors: chase overdue invoices and manage disputes and credit notes.
• Month-end and tax: reconcile accounts and prepare GST and year-end information.
• Systems and process: own the finance tooling and automate processes.

Skills

Forecasting and budgeting

Management reporting

Clear communication

Process automation

Tools

Xero

Productive

HubSpot

Deel

Job description

N4 Studio is Webflow's #1 global agency partner. We're a team of around 80 people working across New Zealand, Australia, the UK, Europe, Canada and the US, with contractors across the globe. We design and build high-performing Webflow sites for clients around the world, alongside N4+, our ongoing managed retainer model covering development, design, SEO, AEO and site optimisation. Our clients are mostly US, Australian, New Zealand and UK accounts.

We're growing, and we're looking for someone to own how the money side of that growth runs.

About N4 Studio

N4 Studio is Webflow's #1 global agency partner. We're a team of around 80 people working across New Zealand, Australia, the UK, Europe, Canada and the US, with contractors across the globe. We design and build high-performing Webflow sites for clients around the world, alongside N4+, our ongoing managed retainer model covering development, design, SEO, AEO and site optimisation. Our clients are mostly US, Australian, New Zealand and UK accounts.

We're growing, and we're looking for someone to own how the money side of that growth runs.

The Role

This is a hands-on finance role for someone who can run the numbers and also tell us what they mean.

You'll own the engine that keeps N4 paid, billed and on budget: payroll for a global team of staff and contractors, billing across retainers and projects, debtors, month-end and tax prep. You'll also own the forecasting and monthly reporting that tells leadership how the business is really doing, so they can make decisions on pricing, hiring, contractors and cost.

You'll report to our Managing Director, with a dotted line to our founder, who acts as CFO and works closely with you on the finances.

You'll look after the finance side of the tools we run on, including Productive, Xero, HubSpot and Deel, so what we bill always lines up with what we contracted and what the team worked. If you like making a process cleaner, simpler and more automated, you'll enjoy it here.

What You'll Own

• Forecasting and budgeting: keep the annual budget and rolling forecast current as the business changes, and keep the cash flow picture up to date.

• Monthly reporting: run the monthly financial review for leadership, covering what happened and why.

• Payroll: run payroll across jurisdictions, reconcile contractor and employer-of-record payments, and handle commission and leave adjustments.

• Billing and reconciliation: set up budgets in Productive, run end-of-month billing and overages, and make sure everything we invoice matches the client contract and the time logged.

• Debtors: chase overdue invoices, keep receivable days healthy and handle disputes and credit notes with the delivery team.

• Month-end and tax: reconcile accounts, prepare GST and year-end information, and keep the books clean.

• Systems and process: own the finance side of Productive, HubSpot data, Xero reporting and our automations, document the process, and keep finding ways to simplify it.

What We're Looking For

• Strong experience in a senior finance, finance management or financial controller role, ideally in an agency, professional services or SaaS business.

• Proven experience running payroll, ideally across more than one country and with a mix of employees and contractors.

• Confidence with forecasting, budgeting and management reporting, and with turning numbers into clear recommendations.

• Hands-on experience with billing, invoicing and debtors, including time-based retainers and project billing.

• Strong working knowledge of Xero or a similar accounting system, and comfort learning tools like Productive, HubSpot and Deel.

• Experience with New Zealand GST and tax processes. Multi-currency and UK or US exposure is a plus.

• A habit of spotting errors and gaps before they become problems, and a preference for automating or simplifying a process over repeating it.

• Clear communication with non-finance colleagues, and the confidence to push back when the numbers say something people don't want to hear.

• Passionate about using AI tools to support how you work day to day.

Working Across Our Global Team

This role is based in Auckland, we have an office in Ponsonby but this is a fully flexible role (no set hours in office). As a global team, you'll work with colleagues, contractors and clients across New Zealand, Australia, Europe and the US. Sporadic early morning calls may be required from time to time, although not a major part of this role.

If you're a senior finance professional who enjoys running a tight, accurate engine and also being the person leadership turns to when a decision needs numbers behind it, we'd love to hear from you.