Senior Family Harm Practitioner

Te Tohu o Te Ora; Whakatāne; On-site; NZD 90,000 - 110,000; Full time

Job summary

Te Tohu o Te Ora, Ngāti Awa Social & Health Services in Whakatāne, NZ, is expanding a family harm practice. As Senior Family Harm Practitioner, you will provide trauma-informed support to individuals and whānau affected by family harm and trauma, working with whānau, community partners and government agencies to strengthen safety and long-term wellbeing.

You will bring a Bachelor of Social Work with SWRB registration, at least five years of post-qualification experience, and deep knowledge of Te

Qualifications

• Bachelor of Social Work and SWRB registration are required.
• At least five years' post-qualification experience in family harm practice.
• Knowledge of trauma-informed approaches, risk assessment and safety planning.
• Experience collaborating with multiple agencies and community partners.
• Understanding Te Ao Māori and whānau-centred practice.
• Excellent communication, relationship-building, advocacy and leadership skills.
• Commitment to embedding Te Pou Mataaho within service delivery.

Responsibilities

• Undertake complex family harm assessments and develop safety plans for whānau.
• Provide trauma-informed, culturally grounded support, advocacy and crisis intervention.
• Lead case coordination with iwi, health, justice and community partners.
• Mentor practitioners and support capability development across the team.
• Contribute to service quality, reporting and evaluation.

Skills

Trauma-informed approach

Risk assessment

Safety planning

Advocacy

Leadership

Communication

Relationship-building

Cultural safety

Education

Bachelor of Social Work

Job description

Over the years, Te Tohu o Te Ora o Ngāti Awa (otherwise known as Ngāti Awa Social & Health Services) has evolved into a leading iwi provider of health, social, early childcare, employment and more recently, Kāinga Māori development services.

With the continued growth of our organisation, we are investing in a new area of practice focused on strengthening family harm responses and improving outcomes for whānau.

Mā whero, mā pango – The Mahi Ahead

As Senior Family Harm Practitioner, you will provide trauma-informed support to individuals and whānau impacted by experiences of family harm and trauma. Working alongside whānau, community partners, and government agencies, you will help strengthen safety, healing, and long-term wellbeing.

Your key responsibilities:

• Undertake complex family harm assessments and develop safety plans with whānau.
• Provide trauma-informed, culturally grounded support, advocacy, and crisis intervention.
• Lead case coordination and work alongside iwi, health, justice, and community partners.
• Mentor practitioners and support capability development across the team.
• Contribute to service quality, continuous improvement, reporting, and evaluation.

He kai kei aku ringa – Your Strengths and Capability

You are an experienced social work professional with a strong commitment to whānau wellbeing, cultural safety, and collaborative practice. You are confident working in complex situations while supporting others to grow and succeed.

What you'll bring:

• Bachelor of Social Work (or equivalent) and current Social Workers Registration Board (SWRB) registration.
• At least five years' post-qualification experience, including complex family harm practice.
• Strong knowledge of trauma-informed approaches, risk assessment, and safety planning.
• Experience working collaboratively with multiple agencies and community partners.
• Understanding of Te Ao Māori, Tikanga Māori, and whānau-centred practice.
• Excellent communication, relationship-building, advocacy, and leadership skills.
• Demonstrated commitment to embedding Te Pou Mataaho within service delivery and professional practice.
  

Join us in Whakatāne, a coastal town with all the essentials including rivers, beaches and native landscapes. You’ll be part of a workforce immersed in Te Ao Māori, with pathways to expand your skills and knowledge through our Te Pou Mataaho wānanga and other professional development initiatives. We offer a competitive salary reflective of your experience, along with a range of staff benefits subject to eligibility. Explore the opportunities we have available and grow your career with us.

For more information visit www.tetohuoteora.org.nz