Senior Facilities Contract Manager

JobSpace; Auckland; On-site; NZD 120,000 - 170,000; Full time

Benefits offered by this job

High-profile portfolio

Strategic autonomy

Senior stakeholder exposure

Career development

Job summary

Cushman & Wakefield in Auckland is seeking an experienced Contract Manager to lead the delivery of facilities management services across a significant client portfolio. This senior role owns contract outcomes, drives operational excellence and leads a team to deliver outstanding service and value.

You will manage large contracts, coordinate internal teams and subcontractors, and report on financial and performance metrics while ensuring HSSE compliance and strong client engagement.

Qualifications

• 7+ years in facilities management.
• Experience managing large-scale contracts and service delivery teams.
• Strong commercial acumen with budgeting and profitability mindset.
• Proven ability to build trusted client relationships and deliver outstanding outcomes.
• Leadership experience developing high-performing teams.
• Knowledge of HSSE compliance and risk management.

Responsibilities

• Lead the delivery of all contractual obligations, KPIs and service outcomes.
• Develop and implement service delivery strategies aligned to client requirements.
• Manage delivery of trade services through internal teams and subcontractors.
• Drive continuous improvement and identify cost-saving opportunities.
• Build and maintain strong client relationships through proactive communication and service excellence.
• Oversee monthly, quarterly and annual reporting requirements.
• Manage contract variations, pricing negotiations and service enhancements.
• Lead financial performance including revenue growth, budgeting, profitability and EBIT targets.
• Monitor and manage aged debt and WIP performance.
• Champion safety and compliance across operations.
• Coach and develop a high-performing facilities management team.
• Ensure quality outcomes through contractor and supplier management.

Skills

Facilities management

Leadership

Contract management

Budget management

Client relationship

Reporting & analytics

Education

Trade/Engineering/Property qualifications

Tools

Excel

JDEdwards

Job description

Cushman & Wakefield in Auckland is seeking an experienced Contract Manager to lead the delivery of facilities management services across a significant client portfolio. This senior role owns contract outcomes, drives operational excellence and leads a team to deliver outstanding service and value.

You will manage large contracts, coordinate internal teams and subcontractors, and report on financial and performance metrics while ensuring HSSE compliance and strong client engagement.