Senior ER Advisor

Tribe Group; Auckland; Hybrid; NZD 110,000 - 140,000; Full time

Benefits offered by this job

Hybrid work

Free onsite parking

Office snacks

Career development

Supportive team culture

Job summary

MyHR in New Zealand seeks a Senior ER Advisor to support a broad range of organisations with employment relations matters. You will navigate complex ER cases, ensuring accurate documentation and offering coaching to ER Advisors.

The role emphasizes empathetic, humanistic service delivery, with a focus on staying true to the ethos of making it easy for customers while delivering exceptional support.

Qualifications

• Minimum of 5 years’ experience managing complex ER cases.
• Strong knowledge of NZ employment legislation and practical application.
• Proven ability to operate in a fast-paced environment with competing demands.

Responsibilities

• Remote support with complex ER cases such as misconduct, performance management, termination processes, personal grievances and restructures.
• Complete all relevant documentation with high level of attention to detail.
• Coach ER Advisors and ER Associates.

Skills

ER case management

NZ employment law

Prioritization

Communication skills

Job description

About The Opportunity

It’s our pleasure to once again be partnering with MyHR, this time searching for a Senior ER Advisor. For over a decade, MyHR has supported a wide range of organisations with their ER needs, building a trusted brand across the market.

About The Opportunity

It’s our pleasure to once again be partnering with MyHR, this time searching for a Senior ER Advisor. For over a decade, MyHR has supported a wide range of organisations with their ER needs, building a trusted brand across the market. As a Senior ER Advisor, you'll be joining a team that takes its work seriously, but not itself too seriously. In this role, you'll play a key part in helping customers navigate employment relations matters with confidence, while delivering exceptional service and support. Key responsibilities will include:

• Remote support with complex ER cases such as misconduct, performance management, termination processes, personal grievances and restructures.
• Complete all relevant documentation with high level of attention to detail.
• Coach ER Advisors and ER Associates.

What You’ll Bring

Role

To succeed in this role, you’ll bring a level of maturity that will ensure an empathetic and humanistic experience. Your confidence will shine through your communication style, whilst also maintaining the ethos of “making it easy” when providing support and advice. Desired experience includes:

• A minimum of 5 years’ experience managing complex ER cases.
• Strong knowledge of NZ employment legislation and practical application.
• Proven ability to operate in a fast-paced environment where you can effectively prioritize and manage competing demands.

What’s on Offer

Apart from the opportunity to support a wide variety of organisations, you’ll have the following benefits:

• Hybrid and flexible working arrangements.
• Breakfast, fresh fruit, and snacks provided in the office.
• Free onsite parking available.
• The opportunity to be part of a growing business where your contribution has a direct impact.
• A supportive team culture that values collaboration, development, and continuous learning.