Senior Enterprise Architect - Customer & Digital Strategy

NZ Transport Agency Waka Kotahi; Wellington; On-site; NZD 150,000 - 190,000; Full time

Benefits offered by this job

Flexible working arrangements

Five weeks annual leave

Income protection

Critical illness insurance

Professional development

Job summary

NZ Transport Agency Waka Kotahi’s Chief Technology Office is seeking an experienced architecture leader to shape the strategic direction of customer and digital technology. You will set target states, roadmaps, and guidance to deliver modern, customer-centred digital experiences.

You will collaborate with product, delivery and technology teams to balance long-term strategy with practical delivery while driving standards, reuse and architectural consistency across NZTA’s nationwide digital

Qualifications

• Significant experience in enterprise, solution or technology architecture.
• Experience developing technology strategies, target states and architecture roadmaps.
• Strong knowledge of customer engagement platforms, digital services, web and mobile ecosystems, integration patterns and enabling technologies.
• Experience working across complex product, platform and delivery environments.
• Strong stakeholder engagement and influencing skills.
• Ability to balance long-term strategic direction with practical delivery needs.
• Experience identifying opportunities for simplification, standardisation and platform reuse.
• Strong systems thinking, analysis and problem-solving capabilities.
• Ability to translate complex technology concepts into clear, actionable guidance.
• Excellent communication, collaboration and relationship-building skills.

Responsibilities

• Own the architecture direction for the Customer and Digital technology domains.
• Develop target states, domain roadmaps and strategic technology guidance.
• Shape the evolution of customer experience platforms, digital channels and enabling capabilities.
• Influence technology investment, platform decisions and strategic priorities.
• Provide clear architectural direction to support digital product and service delivery.
• Identify opportunities for simplification, consistency, standardisation and reuse.
• Guide technology standards and architecture practices across the domains.
• Partner with product managers, delivery leaders, solution architects and technology teams.
• Align immediate delivery decisions with long-term strategic outcomes.
• Manage cross-domain dependencies, technology risks and strategic opportunities.

Skills

Enterprise architecture

Solution architecture

Technology strategy

Roadmaps

Stakeholder engagement

Systems thinking

Communication

Te Ao Māori awareness

Tech leadership

Delivery governance

Job description

NZ Transport Agency Waka Kotahi’s Chief Technology Office is seeking an experienced architecture leader to shape the strategic direction of customer and digital technology. You will set target states, roadmaps, and guidance to deliver modern, customer-centred digital experiences.

You will collaborate with product, delivery and technology teams to balance long-term strategy with practical delivery while driving standards, reuse and architectural consistency across NZTA’s nationwide digital