Senior Duty Manager — Functions & Guest Experience

New Zealand Venue Co.; Mount Maunganui; On-site; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Two days off

Career progression

Staff discounts

Beachside venue

Team culture

Job summary

Astrolabe Brew Bar in Mount Maunganui is seeking an experienced Duty Manager to lead day-to-day operations, with a strong focus on functions, guest experience and team leadership.

You'll coordinate private functions, supervise front-of-house teams, and ensure seamless service during busy periods while collaborating with kitchen and bar staff. LCQ qualification and Duty Manager Certificate are essential; evenings and weekends required.

Qualifications

• Proven experience in a Duty Manager or hospitality leadership role.
• Experience coordinating private functions or large group bookings.
• Strong leadership and communication skills.

Responsibilities

• Functions & Events: coordinate and oversee private functions and group bookings from setup to pack down.
• Liaise with clients to meet event requirements and expectations.
• Lead front‑of‑house teams, deliver exceptional service, manage busy periods.
• Ensure health & safety and licensing compliance; cash handling and reporting.

Skills

Leadership

Customer experience

Functions coordination

Multitask

Education

LCQ qualification

Duty Manager Certificate

Job description

Astrolabe Brew Bar in Mount Maunganui is seeking an experienced Duty Manager to lead day-to-day operations, with a strong focus on functions, guest experience and team leadership.

You'll coordinate private functions, supervise front-of-house teams, and ensure seamless service during busy periods while collaborating with kitchen and bar staff. LCQ qualification and Duty Manager Certificate are essential; evenings and weekends required.