Senior Developer - nCino

Bank of New Zealand; Wellington; Hybrid; NZD 90,000 - 150,000; Full time

Benefits offered by this job

Flexible working

Generous leave

Wellbeing support

Job summary

Bank of New Zealand seeks an experienced nCino/Salesforce Developer to join its Customer360 team. This permanent, full-time role offers a hybrid work model with three days in the office and two flexible days, based in Wellington or Auckland.

You will design, develop, configure, and enhance nCino and Salesforce solutions, collaborating with stakeholders and mentoring others to deliver high-quality outcomes.

Qualifications

• Experience with nCino/Salesforce development and configuration.
• Strong understanding of Salesforce platform capabilities, data models, security, and automation.
• Excellent collaboration with stakeholders and results-driven mindset.

Responsibilities

• Design, develop, configure, and enhance nCino solutions that deliver outcomes while ensuring quality, security and performance.
• Investigate complex business and technical challenges; propose solutions and contribute to design decisions.
• Work in agile delivery teams to build and release new features and optimise the platform.
• Collaborate with business and technology stakeholders; share knowledge and coach others.
• Participate in platform support activities to diagnose issues and improve reliability and resilience.

Skills

nCino development

Salesforce knowledge

Strong communication

Education

Bachelor's degree in Computer Science or related field

Tools

Apex

Lightning Web Components

Flows

OmniStudio

APIs

Job description

Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way."

• We support wellbeing, flexible working and have a generous leave offering.

There is the opportunity for growth, learning and career development. No two days are the same.

Ko mātou tēnei | This is Us

Join our Customer360 team and be at the heart of one of BNZ's most significant technology transformations. We're creating a connected colleague platform, leveraging Salesforce, nCino, and AI, that brings together customer conversations, lending journeys and workflows into a single experience that helps our colleagues better support customers at every stage of their banking journey.

We have an exciting opportunity for nCino Developers to join our team and help shape the future of one of BNZ's critical banking platforms.

Mō te Tūranga | About the Role

This role offers the opportunity to apply your experience to deliver high quality, maintainable and scalable solutions as we continue to expand the platform capabilities and adoption. Depending on your experience and capability, we are open to considering candidates at either Intermediate or Senior Developer level.

This is a permanent, full-time opportunity based in Wellington or Auckland. This is a hybrid role with three days in the office and two days where you can work flexibly.

What are five day-to-day tasks the person in this role will complete?

• Deliver Outcomes - Design, develop, configure, and enhance nCino solutions that deliver business outcomes while maintaining platform quality, security, and performance.
• Technical Problem Solving - Investigate complex business and technical challenges, define solutions, and contribute to system design decisions that balance business and technical objectives.
• Delivery & Continuous Improvement - Work within agile delivery teams to build and release new features, improve existing capabilities, and drive ongoing platform optimisation.
• Collaboration & Knowledge Sharing - Partner with business and technology stakeholders across the programme by contributing to technical discussions. Actively share knowledge with the wider engineering community and coach others.
• Production Support & Operational Excellence - Participate in platform support activities, helping diagnose issues, resolve incidents, and improve system reliability and resilience.

What is the team culture and environment like?

You'll join a highly collaborative and supportive technology team working across the nCino and Salesforce platforms. Our teams value continuous improvement, quality solutions and have a focus on colleague and customer outcomes. You'll work alongside experienced Engineers, Business Analysts and Testers who are passionate about solving meaningful problems and helping each other succeed.

What is the most exciting thing about this opportunity?

This is an opportunity to work at enterprise scale on Salesforce and nCino platforms that support critical banking capabilities across BNZ. We’ve established the basics but there is still plenty ahead on the roadmap as we continuously improve Sales and Service and embed the Lending origination experience. Whether you're already an expert in nCino or looking to further develop your Salesforce development skills, you'll have opportunities to grow and make a meaningful impact.

What is the most challenging thing about this opportunity?

The complexity and scale of the platform landscape mean that you'll often balance competing priorities, technical trade-offs, regulatory requirements, and evolving business needs. Success requires strong problem-solving skills, sound technical judgement, adaptability, and the ability to navigate ambiguity while continuing to deliver high-quality outcomes.

What attributes will this person display to be successful in this role?

This is an opportunity for an engineer who combines strong technical capability with a collaborative and customer-focused mindset.

You'll be naturally curious, adaptable, and outcome-driven, with the ability to simplify complex problems, context switch and work effectively across diverse teams. You'll be committed to continuous learning, open communication, and contributing positively to team culture.

For more experienced candidates, you'll also demonstrate technical leadership, mentoring capability, and the ability to influence technical decisions across teams.

What skills and experience are we looking for?

• nCino and/or Salesforce Development - Experience developing and configuring solutions within Salesforce and/or nCino. Knowledge of Salesforce platform capabilities, data models, security and access models, automation, and development practices. Experience with Apex, Lightning Web Components, Flows and OmniStudio. Exposure to integration patterns and APIs would also be beneficial.
• Engineering Excellence - Strong software engineering fundamentals with a focus on quality, maintainability, performance, and security. Ability to contribute to technical design and solution development activities. Exposure to CI/CD and DevOps around the Salesforce platform would be highly advantageous. Exposure to security concepts and implementations such as authentication methods and certificates.
• Collaboration & Communication - Strong communication and stakeholder engagement skills. Ability to work collaboratively to develop and deliver pragmatic technical solutions that balance business and platform needs.

Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand

This is an exciting opportunity to join us! We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it.

Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many."