Senior Conduct & Privacy Leader — Board Trusted

Southern Cross Health Insurance

Auckland

On-site

NZD 140,000 - 210,000

Full time

14 days+
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Benefits offered by this job

Wellbeing leave (five days)
Health insurance for you and your whān
Life insurance & discounts on travel
Parental leave benefits
Workplace wellbeing programme
Flexi leave options
Volunteer day

Job summary

Southern Cross Health Insurance is seeking a senior compliance leader to own the conduct programme and governance. You will work with the Board, regulator, and teams to shape whether products and services meet high standards of consumer protection and privacy.

The role requires credibility, leadership, and strong NZ regulatory knowledge. Based in Auckland, you will guide strategy, advise on initiatives, and ensure conduct actions are embedded across the business with a clear reporting line to

Qualifications

  • 8+ years of consumer law or conduct experience in financial services, with credibility on consumer protection.
  • Strong working knowledge of NZ regulatory landscape including CoFI and the Fair Trading Act.
  • Ability to present to the Board and regulators with clear, practical guidance.

Responsibilities

  • Own the Fair Conduct Programme end to end, ensuring credibility with the Board and regulator.
  • Advise teams on conduct and privacy implications of major initiatives and product changes.
  • Lead governance discussions, escalate conduct issues, and drive risk-based decision making.

Skills

Consumer law
Conduct risk
Regulatory compliance
Stakeholder mgmt
Leadership

Education

Law degree

Job description

Southern Cross Health Insurance is seeking a senior compliance leader to own the conduct programme and governance. You will work with the Board, regulator, and teams to shape whether products and services meet high standards of consumer protection and privacy.

The role requires credibility, leadership, and strong NZ regulatory knowledge. Based in Auckland, you will guide strategy, advise on initiatives, and ensure conduct actions are embedded across the business with a clear reporting line to

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