Senior Business Analyst - Three Waters

Christchurch City Council; Christchurch; On-site; NZD 108,000 - 120,000; Full time

Benefits offered by this job

Flexible working arrangements (WFH, 40

Training and development opportunities

Health benefits

Job summary

Christchurch City Council is seeking a Senior Business Analyst to join the Three Waters Business Intelligence Unit on a 6‑month fixed‑term parental leave cover. You will review processes, drive operational efficiency, and collaborate with internal teams and external stakeholders to optimise BI systems.

The role requires five years of business analysis experience, a relevant tertiary qualification, strong facilitation and stakeholder engagement skills, with flexible working options and

Qualifications

• Five years of proven business analysis experience or more.
• Experience with large or complex environments such as Three Waters is preferred.
• Strong customer-facing, presentation and communication skills.

Responsibilities

• Review processes and identify areas for improvement to drive operational efficiency.
• Analyse data from across the unit to generate insights and reporting.
• Collaborate with Three Waters, Digital teams and stakeholders to ensure BI systems function effectively.
• Gather business requirements for new projects, initiatives and reporting needs.
• Identify opportunities for continuous improvement in data collection, analysis, and reporting.

Skills

Workshop facilitation

Requirements gathering

Stakeholder engagement

Communication skills

Education

Relevant tertiary qualification

Job description

Are you a customer-focused, self-directed collaborator with a passion for streamlining workflows and achieving operational excellence? If so, we have an exciting opportunity for you to join our Business Intelligence Unit in Three Waters on a 6-month fixed term parental leave cover.

About the role | Ko te mahi nei

As a Senior Business Analyst, you will work closely with various teams within Three Waters, as well as external stakeholders, to review processes, identify areas for improvement, and recommend enhancements to drive operational efficiency.You will collaborate with the Three Waters and Digital teams, along with other stakeholders to support the seamless integration and effective operation of business intelligence systems and tools.

Key focuses include:

• Analysing existing processes to identify areas of improvement and recommending process enhancements
• Utilising data from across the unit to generate meaningful insights and reports
• Collaborating with stakeholders to ensure seamless integration and proper functioning of business intelligence systems and tools
• Working with stakeholders to gather business requirements for new projects, initiatives and reporting needs
• Identifying opportunities for continuous improvement in data collection, analysis processes and reporting mechanisms

To excel in this role, you will have strong customer-facing, presentation and communication skills, with the ability to build effective relationships with stakeholders at all levels. You will be a self-starter with excellent organisational skills and a strong analytical mindset and experience facilitating workshops, gathering requirements and translating complex information into practical recommendations. Ideally, you will bring with you a relevant tertiary qualification, at least five years of proven business analysis experience and exposure to Three Waters or another large or complex environment.

What's in it for you? He aha ngā hua ki a koe?

We are a friendly, knowledgeable team, and will provide you with a challenging and wide variety of projects. We'll give you flexibility in your workday to maximise job satisfaction, and the room for you to think outside the box and enable better customer experiences.You will also benefit from:

• Go beyond consultancy and experience the variety and complexity of Three Waters from the inside.
• Use your business analysis skills to make a meaningful difference for our communities.
• Access to training programmes, workshops, and development opportunities
• Flexible working arrangements - WFH, adjustable start and finish times, option to purchase extra leave.
• Collaboration - exposure to wider areas of the organisation
• Benefits - a variety of benefits for Council staff from health schemes to retail discounts.

We understand that recruitment processes can be challenging. If you require any support or adjustments to help you put your best foot forward, please reach out to us at [e-mail]

Hours of work - 37.5 - 40 hours per week
Position - 6-month fixed-term, parental leave cover
Location- This position is primarily based at Te Hononga, Christchurch City Council Civic Offices
Salary- The salary band for this position goes from $108,351 to $120,390 per annum based on a 40-hour week. Starting salaries will be based on knowledge, skills and experience the successful candidate brings to the role, and relativities both, within the immediate team and in the broader organisation for the same or similar roles.
Closing Date - 8 November 2026

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