Senior Business Analyst — Discovery & Change (Hybrid)

New Zealand Government; Christchurch; Hybrid; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

4 weeks annual leave

Professional development

Wellbeing fund

Hybrid work environment

IT home bundle

Job summary

New Zealand Government is seeking an experienced Senior Business Analyst to join the Business Analysis and Process Design team on a fixed-term basis until end of June 2027. You will lead complex discovery, engaging diverse stakeholders, and translate evidence into practical recommendations and requirements that support organisational change.

You will shape future-state processes, identify capability and learning needs, and coach teams through design, testing and implementation, ensuring outcomes

Qualifications

• Extensive senior business analysis experience leading complex discovery and analysis across organisational change, service, process, policy, data or digital contexts.
• Ability to bring structure to incomplete, ambiguous or conflicting information and turn complex evidence into clear, defensible insights.
• Strong problem-framing, facilitation, process analysis, requirements engineering and options-assessment skills.
• Experience working with senior stakeholders and multidisciplinary groups to test assumptions, agree outcomes and resolve delivery issues.
• Experience supporting initiatives from discovery and requirements definition through to testing, implementation and outcome validation.
• Experience identifying organisational capability or learning needs and translating these into practical learning, change or workforce-enablement solutions.

Responsibilities

• Lead complex discovery and analysis, clearly defining problems, opportunities, intended outcomes and decision points.
• Gather and evaluate evidence from stakeholders, customers, processes, systems, policies, data and operational experience.
• Develop clear options, recommendations and decision-ready advice.
• Translate agreed direction into prioritised, testable requirements and future-state processes.
• Identify organisational capability and learning needs and reflect them in delivery planning.
• Support design, testing, implementation and transition while coaching others.

Skills

Discovery & analysis

Stakeholder facilitation

Requirements engineering

Process analysis

Options assessment

Learning needs assessment

Job description

New Zealand Government is seeking an experienced Senior Business Analyst to join the Business Analysis and Process Design team on a fixed-term basis until end of June 2027. You will lead complex discovery, engaging diverse stakeholders, and translate evidence into practical recommendations and requirements that support organisational change.

You will shape future-state processes, identify capability and learning needs, and coach teams through design, testing and implementation, ensuring outcomes