Senior Business Analyst

Oranga Tamariki—Ministry for Children; Paraparaumu; On-site; NZD 126,000 - 139,000; Full time

Job summary

Oranga Tamariki—Ministry for Children is seeking a Senior Business Analyst to drive process improvement within the newly established Integrated Change team in Tamariki and Whānau Services. You will lead analysis of current processes and design future-state ways of working.

You will translate stakeholder needs into practical solutions, assess design impacts, and champion frontline perspectives across large programmes to maximise benefits and improve outcomes.

Qualifications

• 5+ years' experience as a Business Analyst across projects.

Responsibilities

• Lead process analysis, improvement and future-state design.
• Analyze current processes to identify efficiency and outcomes.
• Translate stakeholder and user needs into practical solutions.
• Assess impact of design decisions and integration opportunities.
• Champion user and frontline perspectives throughout design and implementation.
• Coordinate with large programmes to maximise benefits across Tamariki and Whānau Services.

Skills

Business Analysis

Process Improvement

Stakeholder Engagement

Requirement Gathering

Facilitation

Job description

• Support the delivery of business changes in the newly established Integrated Change team
• Wellington-based preferred
• Permanent, full-time opportunity based in the Integrated Change team – Tamariki and Whānau Services

Mō mātou | About us

Oranga Tamariki—Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do. In our work, we aim to demonstrate these values:

• We put Tamariki first
• We believe Aroha is vital
• We respect the Mana of people
• We are Tika and Pono
• We value Whakapapa
• We recognise that Oranga is a journey

We are committed to ensuring that New Zeland is the best place in the world to be a child. We are also committed to ensuring Oranga Tamariki partners with hapū, iwi and Māori organisations to find appropriate solutions for tamariki in need.

Mō te tūnga | About the role

Are you an experienced Senior Business Analyst who gets energised by making processes work better and designing smarter ways of working?

This is an opportunity to put process improvement and design at the heart of your work within our new Integrated Change team in Tamariki and Whānau Services.

You will lead the analysis of current processes, working closely with stakeholders to identify opportunities for improvement and design future-state ways of working that deliver meaningful and measurable outcomes. Drawing on frontline perspectives, business needs and strategic priorities, you will help shape new and enhanced services, processes and practices.

You will play a key role in shaping integrated solutions across large and complex programmes and projects, bringing together related change initiatives to maximise benefits and improve outcomes across Tamariki and Whānau Services.

If you naturally ask “How can we make this work better?” and have the analysis and design skills to turn that thinking into practical change, we’d like to hear from you.

Key areas of focus include:

• Leading process analysis, improvement and future-state design
• Analysing current processes to identify opportunities for greater efficiency, effectiveness and improved outcomes.
• Translating stakeholder and user needs into practical solutions
• Assessing the impact of design decisions and identifying opportunities to integrate solutions
• Championing user and frontline perspectives throughout design and implementation.

Ngā pūmanawatanga ōu | What you will bring

You will bring:

• Demonstrated experience working as a Business Analyst across a range of projects, ideally with at least five years' experience.
• Strong process analysis, improvement and future-state design capability, including the ability to identify root causes and translate opportunities into practical solutions.
• Experience leading business requirements gathering and analysing the impacts of potential design decisions.
• The ability and flexibility to navigate large, complex programmes and understand dependencies between different change initiatives whilst managing changing priorities.
• Strong stakeholder engagement and facilitation skills, with an ability to communicate complex ideas to varied audiences and build rapport.
• Experience translating detailed analysis into clear visual summaries and recommendations for decision-makers and governance groups.
• Sound knowledge of common project methodologies.
• Experience coaching and mentoring other Business Analysts.
• An understanding and appreciation of cross-cultural issues and concerns, particularly tikanga Māori and Pacific peoples' cultures.

Nōu te rourou | What's in it for you

Oranga Tamariki offer a step-based remuneration package, that offers progression annually for experience through tenure. Annual remuneration for this position starts between $125,926 and $139, 459 dependent on experience.

We also offer a vibrant and supportive team, flexible work options and a genuine commitment to wellbeing. We offer significant training and professional development so that you can thrive and grow. We welcome diversity and are committed to working in an inclusive and respectful way. This is your opportunity to apply your skills and experience to the wellbeing of tamariki and rangatahi.

Applications for this role close just before midnight on Wednesday 21 October 2026.