Senior Application Specialist - 3x Roles

Kiwibank; Auckland; Hybrid; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Staff banking discounts

Wellbeing days of leave

Job summary

Kiwibank in Auckland seeks a Senior Application Specialist (Technical Analyst) to support staff digital experiences, shaping systems for customer accounts, transactions and core banking capabilities. You will translate business needs into actionable user stories and specifications, collaborating with product, engineering, architecture, and business stakeholders in an agile environment.

With 5+ years as a Technical Analyst, you’ll lead discovery, define acceptance criteria, and guide squads

Qualifications

• 5+ years’ experience as a Technical Analyst working within agile delivery squads.
• Proven experience in banking or financial services, ideally across core systems or account based platforms.
• Excellent communication and collaboration skills with both technical and non-technical stakeholders.

Responsibilities

• Lead requirements discovery and analysis, translating business needs into clear, actionable user stories and specifications.
• Work with stakeholders to gather, analyze, and validate requirements and dependencies.
• Translate requirements into story maps and well defined acceptance criteria.
• Facilitate workshops to validate requirements and drive shared understanding across teams.
• Provide ongoing guidance to delivery squads during implementation and support continuous improvement.

Skills

Requirements discovery

Analytical thinking

Stakeholder engagement

Agile delivery

Banking domain knowledge

Education

Bachelor's degree in a relevant field

Tools

Story mapping

Job description

• Auckland based opportunity
• Staff banking discounts, additional wellbeing days of leave and more!
• Fixed Term Contract till June 2028

Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters.

We’re looking for a Senior Application Specialist (Technical Analyst) to join a team that supports digital experiences for staff users.

In this role, you’ll play a critical part in shaping and delivering the systems and services that underpin customer accounts, transactions, and core banking capabilities.

You’ll work closely with product, engineering, architecture, and business stakeholders to analyse complex problems, create specifications, define user stories, and enable squads to deliver high quality outcomes in a modern, agile environment.

Key role responsibilities:

• Lead requirements discovery and analysis, translating business needs into clear, actionable user stories, functional and technical solution specifications.
• Work closely with stakeholders and Product Lead to gather, analyse, and validate business and technical requirements and dependencies.
• Translate requirements into story maps and clear, actionable user stories with well defined acceptance criteria.
• Facilitate workshops and stakeholder engagement to validate requirements, align on scope, and drive shared understanding across business and technology teams.
• Provide ongoing guidance and support to delivery squads during implementation.
• Act as a trusted advisor within the domain, supporting continuous improvement in ways of working and solution quality.

Ko tātou tēnei. Kia hāpai i ō pūkenga | This is us. Where your expertise matters.

Key skills and experience we’re looking for:

• Expert in creating solution specifications; an advantage would be if your experience is in customer party data.
• Strong analytical and problem solving capability, with a focus on pragmatic, value driven outcomes.
• 5+ years’ experience as a Technical Analyst working within agile delivery squads
• Proven experience in banking or financial services, ideally across core systems or account based platforms.
• An agile mindset, with a commitment to continuous improvement and high quality delivery.
• Proven ability to analyse and design story maps within large, complex technology environments.
• Excellent communication and collaboration skills, with confidence engaging technical and non-technical stakeholders.

Ko tātou tēnei - Hei hāpai i a koe, me tō whānau |This is us. Where you and your whānau matter.

We want you to get the most out of work and life, so you will have the option to explore flexible working arrangements that suit both your needs and ours. We now also offer one wellbeing day a quarter to ensure our people are taken care of and can bring their best selves to work. Our great range of benefits include discounted banking and an incredible package for new parents.

We are proud to be a certified B Corporation, a Pride Pledge partner and we are the first bank in Aotearoa to get the Gender Tick. We are also an accredited Living Wage employer.

Applications close on the 24th November.