Senior Advisor - Operational Policy (Rules Update Programme)

CGR Services; Wellington; Hybrid; NZD 116,000 - 142,000; Full time

Benefits offered by this job

5 weeks annual leave

10 days sick leave after 6 months'

KiwiSaver employer contributions up to

Employee Assistance Programme

Annual flu vaccinations

Job summary

The Civil Aviation Authority of New Zealand is seeking an experienced Senior Advisor, Operational Policy to join the Rules Update Programme on an 18-month fixed-term basis. You will lead the development of operational policy documents that support regulatory change and translate policy intent into practical procedures.

Working with policy advisors, legal specialists, and frontline managers, you will apply national and international best practice and contribute to Te Tiriti commitments, diversity

Qualifications

• Experience developing operational policy within regulatory/government contexts.
• Ability to analyse complex legislation and translate into actionable policy.
• Strong written and verbal communication skills for diverse audiences.
• Proven experience engaging with senior stakeholders and leading work across multiple teams.

Responsibilities

• Lead the development of operational policy documents to support updated Civil Aviation Rules.
• Translate policy requirements into practical operational guidance and processes.
• Engage with managers, SMEs, legal, and communications to ensure fit-for-purpose documents.
• Research and apply national/international best practice in policy development.
• Collaborate with regulatory, legal, learning and capability teams for implementation.
• Develop measures to evaluate policy effectiveness and drive continuous improvement.
• Support organisational commitments to Te Tiriti o Waitangi, diversity and safety.

Skills

Policy development

Regulatory analysis

Stakeholder engagement

Policy communication

Education

Tertiary qualification

Job description

The Civil Aviation Authority and the Aviation Security Service offer distinctively different career opportunities and embrace diverse talent. All jobs at the Authority contribute to ensuring safe and secure skies to help New Zealand fly. The Civil Aviation Authority is the regulatory arm of our organisation and the Aviation Security Service is the nationwide provider for aviation security. Senior Advisor - Operational Policy, Rules Update Programme.

• 18 month fixed term contract role
• Hybrid role – minimum 3 days in office
• Take complex aviation regulations and policies and bring them to life.

At the Civil Aviation Authority, we don’t just keep New Zealand’s skies safe and secure, we help shape the future of aviation.

About the role

We are seeking an experienced Senior Advisor, Operational Policy to join our team on an 18 month fixed-term basis to support the Rules Update Programme. This is an exciting opportunity to contribute to a significant programme of work updating New Zealand's Civil Aviation Rules, ensuring the aviation regulatory system remains effective, efficient, and fit for the future. As a Senior Advisor, Operational Policy, you will lead the development of operational policy documents that support the implementation of regulatory change. Working closely with policy advisors, subject matter experts, legal specialists, communications professionals, and operational managers and senior leaders, you will translate policy intent into practical operational policies, procedures, processes, and worktools that can be consistently applied across the Authority. You will also help establish approaches to assess the effectiveness of operational policy, supporting continuous improvement and informed regulatory decision-making.

The salary band for this role is $115,536 to $141,751. Starting salaries are based on knowledge, skills and experience. For more information on the role please view the position description..

Key responsibilities include:

• Lead the development of operational policy documents that support the implementation of updated Civil Aviation Rules.
• Translate complex legislative, regulatory, and policy requirements into practical operational policy documents that align with our Strategy and regulatory approach.
• Engage with operational managers, subject matter experts and key stakeholders to develop operational policy documents that are fit for purpose and support our frontline staff
• Research and apply national and international best practice to operational policy development.
• Partner with regulatory, legal, communications, learning and capability teams to support successful implementation and embedding of new operational policy.
• Develop measures and evaluation approaches to assess the effectiveness of operational policy and identify opportunities for continuous improvement.
• Support organisational objectives relating to Te Tiriti o Waitangi, diversity and inclusion, and health, safety and wellbeing.

What You’ll Bring

You will be a highly capable policy professional with experience developing operational policy within complex regulatory, government, or operational environments.

Skills and Experience

• Relevant tertiary qualification or equivalent professional experience.
• Significant experience developing operational policy, regulatory frameworks, guidance material, or related business practices.
• Experience working within a regulatory, government, or highly technical environment.
• Strong ability to analyse complex legislation, policy, and technical information and translate it into practical operational solutions.
• Proven ability to engage, influence, and build strong working relationships with operational leaders, subject matter experts, and key stakeholders.
• Strong written and verbal communication skills, including the ability to communicate complex concepts to a range of audiences.
• Experience leading pieces of work and driving outcomes across multiple stakeholders.
• Demonstrated ability to manage competing priorities and deliver results in a fast-paced environment.
• Strong organisational, planning, and problem-solving capabilities.
• Ability to work independently while contributing positively to team success.
• Knowledge of aviation regulatory systems would be advantageous but is not essential.

About us

The Civil Aviation Authority (CAA) is New Zealand’s aviation safety and security regulator. We play a critical role in protecting the travelling public, supporting the aviation sector, and strengthening New Zealand’s international reputation. Our vision is simple and powerful: A safe and secure aviation system – so people are safe, and feel safe when they fly. Our values: Professionalism, Respect, Integrity, Transparency, and Collaboration guide everything we do. We’re committed to diversity, inclusion, and creating a workplace where everyone feels safe, valued, and empowered to contribute.

Why Join Us?

This is a unique opportunity to play a key role in one of the Authority's most significant regulatory programmes. Your work will directly influence how modernised aviation rules are implemented and embedded across the aviation system.

Benefits include:

• 5 weeks annual leave
• 10 days sick leave after 6 months' continuous service
• KiwiSaver employer contributions of up to 4%
• Employee Assistance Programme
• Annual flu vaccinations

Applications close: Please be aware that we may start shortlisting as applications come in. We encourage early applications, as the advertisement may close sooner than stated.