Senior Advisor Ministerial Services

Ministry of Business, Innovation and Employment; Wellington; On-site; NZD 85,000 - 101,000; Full time

Benefits offered by this job

KiwiSaver

Wellness Benefits

Job summary

Ministry of Business, Innovation and Employment (MBIE) in Wellington seeks a Senior Ministerial Services Advisor for a fixed-term 14-month role. You will draft ministerial responses, advise on parliamentary questions, and collaborate with TWSD and MBIE teams to ensure high-quality service delivery.

You will coach colleagues and support ongoing professional development while maintaining strong stakeholder relations and adherence to quality standards.

Qualifications

• At least 1 year leading and writing responses to OIAs, Privacy Act requests and Ombudsman responses.
• Knowledge of relevant legislation, rules and regulations.
• Political acumen and understanding of Parliamentary and government structures and processes.
• Excellent written and verbal communication with high accuracy.
• Ability to form robust professional relationships with internal and external stakeholders.
• Ability to produce high quality work with initiative and discretion.
• Ability to work under pressure within tight timeframes.
• Knowledge of ISO9001:2015 quality management system.

Responsibilities

• Provide advice and draft replies to ministerial products including IOAs, MOIAs, Ministerial Correspondence, Privacy Requests, Ombudsman requests and Written Parliamentary Questions.
• Collaborate with TWSD and MBIE branches to source information and ensure consistent service delivery.
• Provide coaching/mentoring and technical advice to other Ministerial Services team members.
• Support development through on-the-job learning, training courses, conferences and seminars, development programmes and study opportunities.

Skills

OIA responses

Privacy Act

Parliamentary processes

Written communication

Stakeholder relations

Attention to detail

Discretion

Time management

Job description

About the Role - Tēnei tūranga:

Senior Ministerial Services Advisor in one of MBIE's major service delivery groups, Te Whakatairanga Service Delivery group (TWSD).

Be part of a close knit, supportive team delivering high-quality Ministerial services for high-profile portfolios.

Showcase your excellent relationship and process management skills.

14 months Fixed-term Role | Wellington.

Salary Range $85,000 - $101,000+ KiwiSaver and Wellness Benefits.

An opportunity has arisen for a Senior Ministerial Services Advisor within the Office of the Deputy Secretary of MBIE’s Te Whakatairanga Service Delivery group (TWSD). This is a full-time fixed-term role for 14 months, based in Wellington. You will gain in-depth exposure to a wide range of critical functions and service delivery subject matters, work with stakeholders across the group and MBIE, with the Ministers' offices and externally.

Your core responsibilities will include providing advice and drafting replies to a range of ministerial products that will include DOIAs, MOIAs, Ministerial Correspondence, Privacy Requests, Ombudsman requests and Written Parliamentary Questions. Your role would include collaborating with branches across TWSD and wider MBIE business groups to source information and advice and contributing to team processes to ensure consistent and quality service delivery.

You will also provide coaching/mentoring and technical advice to other members of the Ministerial Services team.

We proactively support development through on-the-job learning, training courses, conferences and seminars, development programmes and study opportunities.

We provide a wide range of flexible working arrangements to support work-life balance. Talk to us to find out what might work for both you and for us.

About Te Whakatairanga Service Delivery

Our purpose is to work with business, employees and consumers to ensure that New Zealand has fair markets that thrive.

TWSD provide critical functions and services that support businesses, employees and consumers to operate successfully in the marketplace.

This includes the delivery of information, advisory, dispute resolution, regulatory and enforcement services for most of the regulatory systems in MBIE.

Ngā pukenga me ngā wheako e hiahiatia ana - Skills and Experience Required

• At least 1 year leading and writing responses to OIAs, Privacy Act requests and/or responding to Ombudsman requests
• Knowledge and understanding of relevant legislation, rules and regulations
• Political acumen and sound knowledge of Parliamentary and government structures and processes
• Excellent written and verbal communication skills, with an eye for detail and a high level of accuracy
• A demonstrated ability to form robust professional working relationships, which includes collaboration and co-operation with internal and external stakeholders
• Ability to produce and recognise high quality work
• Can-do attitude and a high level of initiative, sound judgement and discretion
• The ability to work well under pressure, and to tight timeframes when needed
• Knowledge and understanding of the ISO9001:2015 quality management system

Must have the legal right to live and work in New Zealand.

About MBIE - Ētahi kōrero mō MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahunga roa o ngā iwi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, ka tutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā‑ohanga, ā‑pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapa kua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Applications close on Sunday 25 October 2026 at11.59pm.