Senior Account Manager

PHD Aotearoa NZ; Auckland; On-site; NZD 90,000 - 120,000; Full time

Job summary

PHD Aotearoa is looking for a Senior Account Manager to own day-to-day client relationships, shape media responses and deliver high-quality work across campaigns from brand through to performance. You’ll work with an Associate Business Director and a talented team across Client Service, Investment, Digital Planning and Media.

If you’re an experienced Account Manager ready to take the next step, or a high-performing media professional stepping into SAM, we’d love to hear from you.

Qualifications

• Approximately 2–5 years of media experience.
• Strong offline media planning and buying experience.
• Understanding of digital media and collaboration with digital specialists.
• Experience building client and stakeholder relationships.
• Proficiency with media tools such as Pegasus, CMI, GWI and AdIntel.
• High attention to detail and commitment to accurate work.
• Excellent communication and presentation skills.
• Proactive, solutions-focused approach to client challenges.
• Collaborative mindset and willingness to support colleagues.

Responsibilities

• Take ownership of the day-to-day client relationship across your portfolio.
• Build trusted relationships with clients, agency partners and media suppliers.
• Lead media planning and implementation across offline channels.
• Collaborate with digital specialists to deliver integrated campaigns.
• Develop accurate, insightful media plans, schedules and presentations.
• Identify opportunities and challenges within client businesses and provide proactive recommendations.
• Work with agency partners and suppliers to deliver great work.
• Contribute to strategic thinking, creative sessions and campaign development.
• Manage budgets, timelines and deliverables with ownership.
• Support and coach junior team members.
• Contribute to new business, award-winning work and wider PHD initiatives.

Skills

Media experience

Offline media planning

Digital media understanding

Client relationships

Media tools Pegasus

CMI

GWI

AdIntel

Attention to detail

Communication skills

Proactive problem solving

Collaborative mindset

Tools

Pegasus

CMI

GWI

AdIntel

Job description

Ready for your next step in media?

This is an opportunity to step into a Senior Account Manager role with real ownership, client exposure and room to grow. At PHD, you’ll join one of our strongest teams and work across an exciting portfolio of major clients. You’ll play a key role in leading the day-to-day client relationship, shaping media responses and delivering high-quality work across campaigns spanning brand through to performance.

If you’re an experienced Account Manager ready to take the next step, or a high-performing media professional who is ready to step into SAM, we’d love to hear from you.

What you’ll be doing

You’ll work closely with an experienced Associate Business Director and a talented team across Client Service, Investment, Digital Planning and Media.

Your day-to-day will include:

• Taking ownership of the day-to-day client relationship across your portfolio
• Building trusted relationships with clients, agency partners and media suppliers
• Leading media planning and implementation across offline channels
• Working collaboratively with digital specialists to deliver integrated campaigns
• Developing accurate, insightful media plans, schedules and presentations
• Identifying opportunities and challenges within your clients’ businesses and bringing proactive recommendations to the table
• Working closely with agency partners and suppliers to deliver great work
• Contributing to strategic thinking, creative sessions and campaign development
• Managing budgets, timelines and deliverables with a high level of ownership
• Supporting and coaching junior members of the team
• Contributing to new business, award-winning work and wider PHD initiatives

This is a role where you’ll have a genuine voice. You’ll be trusted to manage relationships, make recommendations and take ownership, while having strong senior support around you.

What we’re looking for

We’re looking for someone who is curious, accountable and genuinely passionate about media and doing great work.

You’ll ideally bring:

• Around 2-5 years' media experience
• Strong offline media planning and buying experience
• An understanding of digital media and a willingness to work collaboratively with digital specialists
• Experience building strong client and stakeholder relationships
• Confidence working with media tools such as Pegasus, CMI, GWI and AdIntel
• Strong attention to detail and a commitment to producing accurate work
• Excellent communication and presentation skills
• A proactive, solutions-focused approach to client challenges
• A collaborative mindset and willingness to support those around you

Experience coaching or mentoring junior team members, or exposure to digital planning and buying, would be a bonus. Most importantly, we’re looking for attitude. If you’re someone who takes ownership, wants to learn and is motivated by producing work you’re proud of, you could be a great fit.

Why PHD?

You’ll be joining a team that genuinely enjoys working together, with amazing clients, strong senior support and a great variety of work.

You’ll have the opportunity to:

• Work across some of New Zealand's biggest and most recognisable brands
• Take meaningful ownership of a major client portfolio
• Work across campaigns spanning brand, performance, offline and digital
• Learn directly from experienced senior leaders who are invested in developing talent
• Collaborate with specialists across the wider PHD and Omnicom network
• Get involved in award-winning work and industry-leading campaigns
• Develop your skills with a clear pathway toward your next career move
• Be part of a tight-knit, supportive team where good work and good people matter

A role where you can step up without doing it alone.

Whether you’re an experienced Account Manager looking for your next challenge or you’re already operating at the level and ready for the title, this role gives you the scope, support and client exposure to take that next step.

If you’re looking for a role where you can make an impact, build meaningful client relationships and continue developing your career, we’d love to hear from you.

About PHD Aotearoa

Hāere mai ki PHD Aotearoa!

We are so excited to welcome you to our award-winning team.

PHD's reputation as a fantastic place to work is widely recognised, from our limitless learning and development opportunities across an enviable client list and agency specialisms, through to our fun culture and inclusive environment. Amongst the wider industry, we are equally renown as the media agency delivering clients an unfair advantage. Behind this advantage is our unique winning formula - a handpicked winning team of experts, backed by a comprehensive suite of best-in-class services, advanced products, and innovative technology.

As our newest PHDer, what does this mean for you? You get to deliver this advantage to clients through your own mahi, talents, skills and 'play to win' attitude, while keeping yourself future fit and having a phenomenal time.

Come and be part of a team that wants to do brilliant work and have a great time doing it.