Security Officer- Wellington

Wilson Group; Wellington; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Full-time, 36-hour role

Rotational roster – days and nights

Career development – training provided

Perks program with discounts

Job summary

FIRST Security in Wellington is seeking a friendly Security Officer to greet visitors and support a safe, welcoming environment at a major bank. You will be the professional face on site, delivering great customer service and guiding people to the right services.

Join a high-end client site with a strong team culture, a rotational days/nights roster, and full training. This role suits someone who values people-first service and professional conduct.

Qualifications

• Friendly, approachable personality with strong customer service skills.
• Confident communication with a wide range of people.
• Professional appearance and grooming for client-facing work.
• Full NZ Driver’s Licence is required.
• Ability to pass Ministry of Justice criminal convictions check.
• NZ/Australian citizenship or valid NZ work visa.

Responsibilities

• Provide a warm, welcoming door presence for visitors and staff.
• Greet and assist customers as they arrive on site.
• Help direct people to the right areas or services.
• Build positive relationships with clients, staff and regular visitors.
• Support smooth and professional flow of people through the site.
• Maintain a calm, friendly and helpful presence at all times.

Skills

Customer service

Communication

Teamwork

Professional presentation

Driver's Licence

Tools

COA (preferred)

Job description

Security Officer – Wellington

Kia haumaru ai tātou katoa — keeping everyone safe. At FIRST Security, we’re New Zealand’s market leader in protective security, known for delivering outstanding customer service across New Zealand and Australia. Our people are what set us apart.

About the Role

We’re looking for a customer focused Security Officer to work at a major New Zealand bank in Wellington. Come and join a high-end client site where the focus is really on people, service, and presence. This is less about traditional security and more about being a friendly, professional face of the site — someone who helps create a welcoming and safe environment for everyone who walks through the door.

This is a great role for someone who enjoys working with people, building rapport with locals, and being part of a relaxed but professional team.

Duties:

• Providing a warm, welcoming door presence for visitors and staff
• Greeting and assisting customers as they arrive on site
• Helping direct people to the right areas or services
• Building positive relationships with clients, staff, and regular visitors
• Supporting a smooth and professional flow of people through the site
• Maintaining a calm, friendly, and helpful presence at all times
• Working as part of a close-knit team in a high-end environment

Why work with FIRST Security:

• Competitive pay
• Full time, 36-hour role
• Rotational roster, days and nights
• Supportive team culture – You’re never just a number
• Career development – Full training provided + growth opportunities
• Make a real impact – Help keep people and places safe
• A genuinely customer-focused role — not a high‑pressure security post
• Access to the ‘Perks’ program with discounts on retail, fuel, and groceries
• Focus on wellbeing, with regular welfare checks and a strong health & safety culture
• Access to EAP services, including counselling and financial support for you and your family

What you’ll need:

• A friendly, approachable personality and strong customer service skills
• Confidence communicating with a wide range of people
• A professional and well‑presented appearance
• Ability to work as part of a team
• Full NZ Driver’s Licence
• Ability to pass a Ministry of Justice Criminal Convictions check
• A current COA (preferred but not essential)
• NZ/Australian citizenship or a valid NZ work visa

Looking for a calm, people-focused role where you can make a real difference every day?

First Security is part of the Wilson Group.