Schools Attendance officer

Solomon Group; Manurewa; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Discounts & Benefits

Job summary

Solomon Group, a leading NZ education provider, is seeking a compassionate School Attendance Officer to join our community-focused team in Auckland. You will work with rangatahi and whānau to improve attendance and connect families with support services.

In this role you will build relationships, collaborate with schools, monitor patterns, and maintain accurate records to drive positive outcomes for learners. A NZ Driver's Licence and a clear background check are required.

Qualifications

• Full, clean NZ Driver’s Licence and a clean criminal background check.
• Fluency in Te Reo Māori or Pacific languages.
• Experience in social work, community outreach, youth work or school administration.

Responsibilities

• Build Relationships & Trust: Conduct supportive home visits and engage directly with whānau to understand and resolve the root causes of absence.
• Collaborate for Success: Partner with school leaders, counsellors, social workers, and external support agencies to develop tailored attendance improvement plans.
• Early Identification: Monitor attendance patterns to step in early before short-term absences become long-term challenges.
• Maintain Quality Records: Keep accurate, confidential logs and provide insightful reports to assist schools and community partners.
• Promote Positive Culture: Be a champion for inclusive, encouraging environments that inspire regular school attendance.

Skills

Driver's Licence (NZ)

Criminal background check

Te Reo Māori or Pacific languages

Youth work experience

Community outreach

School administration

Job description

Solomon Group is a leading tertiary education provider, serving the needs of thousands of New Zealanders, from all walks of life, who seek further education and training to secure a better future for themselves and their families. We have been a registered Private Training Establishment (PTE) since 1999 and are one of the largest NZQA‑accredited PTEs in New Zealand.

Our vision is to inspire and enable people to develop the skills they need to succeed in work and in life. We do this by engaging with learners in creative ways relevant to their needs and life circumstances. Our role is also to inspire and help learners onto education and employment pathways that meet their long‑term aspirations.

We are committed to ensuring that every student attends school regularly and has the opportunity to succeed. As such, we work closely with schools and whānau in our community to ensure our next generation gets the opportunity of a consistent education.

We are seeking a compassionate, proactive School Attendance Officer to join our team. In this role, you won't just monitor numbers — you will build relationships, restore connections, and create pathways to success for rangatahi (youth) who need it most.

How You’ll Make an Impact

Working at the heart of our community, you will combine empathy and action to support students and their families:

Build Relationships & Trust: Conduct supportive home visits and engage directly with whānau to understand and resolve the root causes of absence (e.g., transport, social, or health barriers).

Collaborate for Success: Partner with school leaders, counsellors, social workers, and external support agencies to develop tailored attendance improvement plans.

Early Identification: Monitor attendance patterns to step in early before short‑term absences become long‑term challenges.

Maintain Quality Records: Keep accurate, confidential logs and provide insightful reports to assist schools and community partners.

Promote Positive Culture: Be a champion for inclusive, encouraging environments that inspire regular school attendance.

What You Bring to the Role

This role offers meaningful value — where you can contribute on a daily basis to the success of our youth.

Passion for Youth & Community: Genuine empathy, patience, and the ability to connect authentically with young people and their families.

Strong Communication: Excellent spoken and written skills, with the ability to navigate delicate conversations with care and confidentiality.

Self‑Motivation & Organisation: Comfort working independently, managing your time effectively, and maintaining reliable records.

Requirements: Full, clean NZ Driver’s Licence and a clean criminal background check (police vetting).

Fluency in Te Reo Māori or Pacific languages.

Experience in social work, community outreach, youth work, or school administration.

Familiarity with the New Zealand schooling system, pastoral care, or youth engagement strategies.

Why Join Solomon Group?

Meaningful Work: See the direct, tangible result of your daily efforts in the lives of local students.

Supportive Team Environment: Work alongside dedicated professionals who share a passion for community transformation and holistic support.

Empowering Culture: We celebrate diversity, honor tikanga, and support continuous personal and professional development.

Recognition & Reward: We recognise and value your contributions and efforts to the team.

Discounts & Benefits: Access to discounts and benefits for your personal lifestyle and wellbeing!

Ready to Inspire the Next Generation?

If you have a heart for community, strong relational skills, and a desire to make an enduring impact, we want to hear from you.

Solomon Group is an equal opportunity employer. We welcome applications from all suitably qualified people, regardless of their background.