Sap Ps/Co Lead For S/4Hana Transformation Programs

Accenture; Auckland; On-site; NZD 95,000 - 120,000; Full time

Job summary

Accenture is seeking two Shift Runners for our Auckland burger store. The roles require a minimum 30 hours per week, full-time permanent employment, and training will be provided.

Applicants with a Higher secondary certificate or higher, or equivalent experience in Retail or Hospitality, are welcome to apply. Typical duties include shift running, cash control, customer service, conflict resolution, staff management, and ensuring safety and security during shifts.

Qualifications

• Minimum 30 hours per week
• Graduate-level qualifications or equivalent experience in Retail or Hospitality preferred
• On-job training will be provided to the right candidate

Responsibilities

• Shift running, cash control, customer service and conflict resolution during a shift
• Staff management, safety and security during a shift

Skills

Customer service

Cash handling

Conflict resolution

Staff management

Safety and security

Education

Higher secondary certificate

Certificate/diploma/degree in any field

Job description

Shift Runners - 2 positions

Shift Runners are required to work in our Burger store based in Auckland.
Total Number of Positions – 2
Minimum Hours per week - 30
Job Type- Full Time-Permanent

Qualification – Either a minimum of Higher secondary school certificate or higher
certificate/diploma/degree in any field OR Minimum 6 months experience working in Retail orHospitality field.
On-job training will be provided to the right candidate.

Shift Runner Responsibilities and Pay Rate:
Shift running, Cash control, Customer service and conflict resolution Staff management, Safety andsecurity during a shift.

Drive business transformation by designing and implementing innovative solutions across industry, function, and technology. Partner with clients to analyze current processes, develop strategic recommendations, and support organizational change initiatives. Build trusted relationships with stakeholders, contribute to business development activities, and deliver high-quality outcomes. Collaborate with teams, share knowledge, and develop specialized expertise while leading workstreams with increasing autonomy. Flexibility, strong problem-solving skills, and a passion for driving client success are essential

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Our team of strategists globally combine deep business insight and tremendous technology understanding within the context of our client's industry. There is no one player who can bring all of that together at the scale and with the degree of integration that Accenture can. This is what our clients' current challenges and opportunities demand of us and it is what makes us different to any other strategy firm in the market.

Accenture’s Core Values are Client Value Creation, One Global Network, Respect for the Individual, Best People, Integrity and Stewardship— and these shape the culture and define the character of Accenture. They serve as a foundation in how we act and make decisions. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

The role

You will work with Accenture teams and clients on shaping and executing strategic transformation programme for large businesses and government departments. As aConsultantyou willbe responsible forwork across programmes that include process redesign, AI and system implementation, and business transformation, among others. You willsupport Accenture leaders oncomplex transformation programmes, helping clients simplify, redesign, and implement improved ways of working, oftenleveragingtechnology and AI in how you do the work and in how teams’ work will be transformed. You will translate business problems into practical transformation plans, combining process redesign, operating model change, AI/automation, data and technology implementation, and value realisation. You will be accountable for deliveringquality analysis,supportingclient and Accenture teams as needed, tracking value and benefits (how do our clients get return on investment from the work we do together), and ensuring our recommendations are practical, implementable, and aligned to client strategy.

Usingyour skills and industryknowledge, you will guide our clients towards a well-defined target state while effectively managing change at scale. You will make use of your industry and technology competence e.g., in transformation, AI, Cloud, Data or Security to build rapport with stakeholders in both business and technology functions andfacilitatequick and effective decisions. Your key focus will be onpreparinghigh qualityanalysis, project management, and solvingproblemstogether with theengagementteamsyou join.

KeyResponsibilities

Transformation :Executetransformationprogrammestogether with senior team members

Technologyexpertise :Use yourworking knowledge of tech-enabled transformation, including experienceworkingwithone or more ofAI, Cloud, Data,Security, workflow platforms, or core enterprise systems

Design and delivery :Design practical target-state processes, service models, governancestructuresand implementation roadmaps

Analysis :Analyseclientdata,processes, operatingmodelsand performance issues toidentifyareas forimprovement. Define and track valuerealisationmeasures, such as productivity, cost, customer experience, employee experience, riskreductionand other financial and non-financial outcome

Programmemanagement :Manage day-to-day delivery across Accenture and client teams, including planning, issue resolution, stakeholderalignmentand decision support

Executive problem solving :Prepare clear executive-level materials,recommendationsand business cases for senior client stakeholders

Relationships :Confident establishing andmaintainingtrusted advisor relationships with clients and influencing decision makers. Establishes a solid network across Accenture

Sales and business development :Support business development, sales opportunities, practice capabilitybuildingand thought leadership.Activelyseekto increase the commercial footprint of the practice through delivery of qualityproductand advice. Meets or exceeds agreed chargeability, business development, professionaldevelopmentand recruitment; and market facing metrics

Practice development :Identity areas for improvement across the practice including industrybest practice frameworks and methodologies. Contribute to thought leadership within the practice.Share experiences across the practice, providing insight into engagements

Adaptability : The role requires a flexible and adaptable nature

Key levels of experience are:

RelevantBachelor's Degreeor equivalent industry experience

Minimum2years ofexperience in a professional servicesorganisation, working alongside key senior stakeholders,modellingand supporting transformation journeys, and delivering strategic proposals.

EXPERTISE:

Depth:

Typically has a minimum of2to7years of experience doing similar work either at or outside of Accenture

Expected to be a SME with deep knowledge in an area of expertise based on experience

Breadth of Knowledge:

Expected to be knowledgeable about the work performed by their immediate team and teams they collaborate with

DECISION MAKING:

Impact & Risk:

Typically receives direction and feedback from their supervisor on setting priorities or assigning and managing tasks on a weekly to bi-weekly basis

Expected consequences for mistakes in their work would include missing team deadlines and may be escalated to a managing director

Involved in risk mitigation decisions for multiple teams

Authority:

Responsible for decisions that apply across multiple teams, and expected to contribute to business area decisions

SCOPE:

Problem Solving:

Expected to provide solutions to problems that apply across multiple teams

Complexity:

Provided guidance to help them complete their work on a weekly or bi-weekly basis

Expected to complete similar tasks on a weekly basis (not including responding to emails and attending meetings)

Span:

Breadth of responsibilities extends across multiple teams' projects/work efforts

People Management:

If people management is part of their role, typically directly supervises up to 5 employees, and indirectly supervises up to 15 employees

COLLABORATION:

Typically has frequent exposure up to ML6and expected to do the following in meetings:

Provide status updates about their project-specific contribution

Answer questions about their project-specific contribution

Typicallyhas limited exposure to ML5- ML4and expected to do the following in meetings:

Mostly observe

Occasionally provide input

Provide status updates about their project-specific contribution

Collaboration External:

If in a client-facing role, expected to interact with clients who are senior management and do the following in meetings:

Lead project status updates

Location: Auckland

Salary range: NZD $95,000 – NZD $120,000

Standard Working hours: 37.5 hours/week

Equal Employment Opportunity Statementfor Australia and New Zealand: At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.

We encourage applications from all people with the relevant skillset, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require any accommodations or adjustments for interviews and/or at work, please reach out to or contact us at +61 (Australia) or (New Zealand).

Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

We are looking for a permanent full-time Customer Care Business Partner to join our team based in Auckland Central. You will be required to work 40 hours a week Monday to Friday.

The role is to be the main point for the coordination of VIP correspondence and second level, escalated complaint management, involving assessing, assigning and case managing complaints and coordinating responses for LGOIMA and other formal customer communication.

The role is required to ensure such requests are logged, monitored and closed in accordance with policy, procedure and standards, while aiming for a resolution for the customer.

The role involves acting in an advistory capacity to support business units manage complaints in a professional and timely manner.

To be qualified for this role, you need to demonstrate:

• Three years of experience in complaints management or issue resolution, or holding a diploma level qualification, as we expect this role at an intermediate level or above.
• Excellent comprehension and negotiation skills
• Able to work across all levels