Sales Support Manager

JobSpace; Auckland; On-site; NZD 60,000 - 80,000; Full time

Job summary

The Warehouse in Auckland is seeking a Sales Support Manager to drive exceptional customer service and store performance. You will oversee checkouts, support the management team, and ensure loss prevention measures are in place, acting as the glue that keeps front‑line operations running smoothly.

Leading a team of dedicated professionals, you’ll motivate staff, deliver high standards of service, and translate plans into effective action that benefits customers and the local community.

Qualifications

• Self-driven, confident leader with excellent communication skills and a track record of high performance.
• Good understanding of cash handling and checkout procedures.
• Ability to interpret and execute plans with a can-do attitude.

Responsibilities

• Oversee checkouts and front-end operations to ensure smooth store flow.
• Implement loss prevention measures to protect store assets.
• Lead and motivate a team of professionals to deliver exceptional customer service.

Skills

Leadership

Communication

Customer service

Tools

POS system

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Are you ready for an exciting adventure in the world of retail management where you'll get variety and support all the way!

Why choose The Warehouse? Because we're not just about selling products – we're about building communities and making a positive impact on the lives of kiwis and our planet. Plus, we offer competitive salaries, awesome benefits, and endless opportunities to grow your career.

Job Description

As our Sales Support Manager in this store, you'll be at the heart of our mission to provide top‑notch customer service and drive business success.

As a vital member of our store management crew your role will be crucial in keeping our operations at the front end of the store running smoothly from overseeing checkouts to ensuring loss prevention measures are in place. In short you are the glue that holds it all together.

Leading a fantastic team of dedicated professionals you'll inspire and motivate them to enjoy what they do and work collaboratively to continue to make a difference to the community and to deliver their best every day!

Qualifications

To be successful in this role, you'll need to be a self‑driven, confident leader with excellent communication skills and a proven track record of delivering high levels of performance through your team. You'll also need to have a good understanding of cash and checkout procedures, as well as product services, and be able to interpret and execute plans effectively. What do you need to succeed? A can‑do attitude, strong leadership skills, and a passion for delivering exceptional customer service.

If you've got that spark, we want to hear from you!

Additional Information

Join us at The Warehouse – where every day is an opportunity to make a difference.