Sales Support Manager

The Warehouse Group; Hibiscus Coast; On-site; NZD 65,000 - 90,000; Full time

Job summary

The Warehouse Group in Auckland, NZ is seeking a Sales Support Manager to lead our front-end team and ensure outstanding customer service. You’ll oversee checkouts, implement loss prevention measures, and keep store operations running smoothly while inspiring a high-performing team to deliver their best every day.

We value a self-driven, confident leader with excellent communication skills, a strong track record of achieving results, and a passion for delivering exceptional service to our

Qualifications

• Leadership experience and ability to drive results.
• Excellent communication and interpersonal skills.
• Cash handling and checkout procedures understanding; ability to interpret and execute plans.

Responsibilities

• Oversee front-end store operations and checkouts.
• Implement loss prevention measures to protect assets.
• Inspire and motivate a team of store professionals to perform at their best.
• Ensure seamless store operations and deliver exceptional customer service.

Skills

Leadership

Communication

Customer service

Team performance

Job description

Are you ready for an exciting adventure in the world of retail management where you'll get variety and support all the way!

Why choose The Warehouse? Because we're not just about selling products – we're about building communities and making a positive impact on the lives of kiwis and our planet.

Plus, we offer competitive salaries, awesome benefits, and endless opportunities to grow your career.

Job Description

As our Sales Support Manager in this store, you'll be at the heart of our mission to provide top-notch customer service and drive business success.

As a vital member of our store management crew your role will be crucial in keeping our operations at the front end of the store running smoothly from overseeing checkouts to ensuring loss prevention measures are in place. In short you are the glue that holds it all together.

Leading a fantastic team of dedicated professionals you'll inspire and motivate them to enjoy what they do and work collaboratively to continue to make a difference to the community and to deliver their best every day!

Qualifications

To be successful in this role, you'll need to be a self-driven, confident leader with excellent communication skills and a proven track record of delivering high levels of performance through your team.

You’ll also need to have a good understanding of cash and checkout procedures, as well as product services, and be able to interpret and execute plans effectively.

What do you need to succeed? A can-do attitude, strong leadership skills, and a passion for delivering exceptional customer service.

If you've got that spark, we want to hear from you!

Additional Information

Join us at The Warehouse – where every day is an opportunity to make a difference.