Sales Manager

Arvida; Hibiscus and Bays; On-site; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Commission

Training & development

Mentorship

Team culture

Career progression

Job summary

Arvida's Aria Bay village in Browns Bay on Auckland’s North Shore seeks a Sales Manager to build trusted relationships with prospective residents and their families, guiding them from first enquiry through to move-in while delivering an exceptional customer experience.

This permanent role (40 hours/week, including one weekend day) blends commercial success with meaningful, resident-centered purpose within a leading retirement community, backed by ongoing training, mentorship and a supportive

Qualifications

• Proven track record in sales with a results-focused mindset.
• Strong relationship-building and communication skills.
• Ability to connect with diverse people and build trust quickly.
• Genuine desire to help customers through important life decisions.
• Collaborative approach and ability to work toward shared goals.

Responsibilities

• Manage end-to-end sales process for new/prospective residents and families.
• Handle all enquiries, conduct village tours, and follow up opportunities.
• Guide customers from initial enquiry through to settlement with a seamless experience.
• Advocate Arvida’s lifestyle, wellbeing and community benefits to prospects.

Skills

Sales experience

Relationship-building

Communication skills

Empathy

Collaborative approach

Job description

Looking for a sales role that's about people, relationships and making a real difference? Join the team at Arvida’s Aria Bay village in Browns Bay on Auckland’s North Shore, one of New Zealand's leading retirement communities. This is not a typical sales role! You'll work closely with prospective residents and their families as they make one of life's biggest decisions, helping them explore a vibrant community where they can enjoy greater freedom, connection and peace of mind. Aria Bay is a beautiful, very well-established community with over 100 Apartments and 59 Care suites.

Working alongside another experienced Sales Manager, you'll build trusted relationships, guide prospective residents through the sales journey and deliver an exceptional customer experience from first enquiry through to move-in.

At Arvida, we create communities with freedom to thrive. Our resident-led approach and values of Being There | In it Together | Look for a Way guide everything we do, from the way we support our residents to how we work together as a team.

Job Description

Mō te tūranga | About the role

Permanent Role, 40 hours per week, including one weekend day.

This is an exciting opportunity to join a progressive and innovative organisation while building your sales career in a role that combines commercial success with genuine purpose.

As the Sales Manager you will navigate the end-to-end sales process with all new and prospective residents. You'll manage all new enquiries, nurture relationships with prospective residents and their families, conduct village tours, follow up opportunities, and help guide customers from initial enquiry through to settlement.

Success in this role comes from your ability to build trust, communicate with empathy, and create a seamless customer experience while achieving sales outcomes.

You will also be a strong advocate for Arvida's Attitude of Living Well, helping prospective residents understand the lifestyle, wellbeing and sense of community that makes Aria Bay such a special place to call home.

Qualifications

To tatou kaitono pai | What you bring

Our ideal candidate will have:

• A proven track record in sales and a results-focused mindset
• Strong relationship-building and communication skills
• The ability to connect with a wide range of people and build trust quickly
• A genuine desire to help customers through important life decisions
• A collaborative approach and the ability to work towards shared goals

Additional Information

• Competitive salary plus commission
• Ongoing training, coaching and professional development
• Mentorship from experienced leaders
• The opportunity to represent one of New Zealand's leading retirement communities
• A supportive, high-performing team culture
• Meaningful work that positively impacts the lives of local people and their families
• Career development opportunities within one of New Zealand's leading retirement community operators

Ready for a sales role with purpose?

This is more than a sales role. It's an opportunity to build meaningful relationships, deliver exceptional customer experiences and help people begin an exciting new chapter in their lives.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply