Sales Manager

Tetra Pak; Hamilton; On-site; NZD 90,000 - 140,000; Full time

Job summary

Tetra Pak is seeking a commercially savvy Sales Manager based in Hamilton, New Zealand, to drive growth with our NZ customer base. You will own prescribed customers and shape the business development strategy for the NZ market, working across sales, marketing, and supply chain to build a strong pipeline for the future.

With 25% travel, you will develop joint business plans, negotiate with senior stakeholders, and collaborate with cross-functional teams to deliver value and sustainable outcomes

Qualifications

• Proven experience in sales/marketing within FMCG (dairy/grocery preferred).
• Strong ability to operate in a matrix organisation.
• Excellent stakeholder engagement and communication skills.
• Strategic thinking with strong commercial acumen.
• Track record balancing short-term delivery with long-term growth.

Responsibilities

• Build and manage relationships with major NZ manufacturing customers, domestically and internationally.
• Collaborate cross-functionally across sales, marketing, supply chain and leadership teams.
• Translate customer insights into tailored, mutual-value solutions.
• Develop and execute joint business plans with focus on short-term performance and long-term growth.
• Lead negotiations and influence senior decision-makers to drive outcomes.
• Monitor market trends and customer performance with Marketing to identify risks and opportunities.
• Develop NZ Business Development Strategy aligned with Oceania Roadmap and Australian BD team.

Skills

Sales & Marketing

FMCG knowledge

Stakeholder management

Negotiation

English fluency

Mandarin a bonus

Job description

Job Description

Job Title: Sales Manager

Job Location: Hamilton, New Zealand

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary

Sales Manager – New Zealand, Hamilton-based

We are seeking a commercially savvy Sales Manager to partner with our New Zealand customer base to drive sustainable, mutual growth. This role will have a high level of ownership and accountability for prescribed customers as well as developing and executing Business Development strategy for NZ market.

Partnering closely with cross-functional teams, you will develop, manage, and execute key account plans that strengthen customer relationships and enable sustainable growth—delivering immediate results while strategically building a pipeline for the future. This role will have international exposure driven by the export nature of most customers. You will develop and execute prioritised business development opportunities within the NZ market. An understanding of sustainability is important, with support provided to help you prepare customers for evolving regulatory requirements while working cross-functionally to deliver the best portfolio solutions.

Based in Hamilton, his role sits at the centre of a dynamic, matrixed organisation where collaboration, influence, and clear communication are key to success.

You will be traveling 25% of your time.

What You Will Do

• Build and manage strong relationships with major NZ manufacturing customers selling both domestically and internationally, acting as a trusted partner
• Navigate a complex, matrix stakeholder environment, collaborating cross-functionally across sales, marketing, supply chain, and leadership teams
• Translate customer insights into tailored solutions that deliver mutual value
• Develop and execute joint business plans with a focus on both short-term performance and long-term growth opportunities
• Lead customer negotiations and influence key decision-makers to drive successful outcomes
• Work closely with the Marketing team to monitor market trends and customer performance to identify risks and opportunities
• Develop and implement a Business Development strategy, aligned with and supporting the Oceania Market Growth Roadmap and the Australian BD team.
• Effectively manage and measure workload, prioritising activities to deliver maximum impact
• Support assigned customers on growth and support needs, mapping them with portfolio solutions that Tetra Pak can offer
• Agree on shared objectives and targets with the customer. Ensure the support team is driving Tetra Pak’s value proposition for the customer.
• Work with internal cross functional teams to develop proposal with quantified, fact-based value benefit for both customer and Tetra Pak
• Drive the balance between achieving short-term targets while creating a pipeline of opportunities for the future that bring Return on Investment (ROI) business cases for mutual gain
• Work effectively with Marketing to identify white spaces in customers’ portfolio, acting as a consultant to give input to their product & packaging innovation plans.
• Develop and execute NZ Business Development Strategy – working with Marketing and BDM Australia to identify and prioritise focus areas and efforts.
• Connect customers with co-manufacturers where relevant to help with speed to market.
• Work with Processing and Services Account Managers to develop integrated key account plans and offer turnkey solutions to customers when applicable.
• Drive Customer Satisfaction and Partnership improvements according to global process. Ensure that Customer Feedback actions are included in the Account Plan actions section. Drive resolution of customer issues, including Cross Boundary Issues.
• Secure accurate Sales Forecasting for assigned Accounts. Ensure that Accounts Receivable expectations are met for the Account.
• Act as the key driver for Account activities by coordinating cross-functional efforts and ensuring alignment with customer needs. You’ll support the development of team competencies, share best practices, and promote continuous improvement in Account Management. While you’ll lead initiatives and foster collaboration, this role does not include direct people management.

We believe you have

You are a highly capable communicator with a strategic mindset and a passion for delivering customer-centric solutions. You thrive in fast-paced, collaborative environments and can confidently influence at all levels. You bring a proactive, hunting mentality to driving business outcomes with both established and new customers.

You bring

• Proven experience Sales and/or Marketing responsibilities within FMCG (dairy or grocery preferred)
• Strong ability to operate effectively in a matrix organisation
• Strong stakeholder engagement and communication skills
• Strategic thinking combined with strong commercial acumen
• A track record of balancing immediate business delivery with long-term growth planning
• Confidence in presenting, negotiating, and influencing senior stakeholders
• Ability to deal naturally with challenging stakeholders and work cross-functionally in a seamless fashion
• Demonstrable skills in Value Selling, Account Management
• Be fluent in speaking and writing English, Mandarin is a plus
• Exposure / understanding of the export markets of South East Asia and China a bonus

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.