Sales Coordinator (Airport)

JB Hi-Fi; Auckland; Hybrid; NZD 52,000 - 64,000; Full time

Benefits offered by this job

Hybrid work model

Staff discounts

Parental leave 12 weeks

Career development

EAP

Job summary

JB Hi-Fi is seeking a dynamic retail professional for a store role in Auckland. You will drive sales, train and support the team, and contribute to a strong customer experience across technology and consumer electronics.

The role emphasizes achieving profitability, effective merchandising, and inventory control while delivering exceptional service in a fast-paced, hybrid work environment. JB Hi-Fi offers competitive pay and opportunities for career growth.

Qualifications

• Retail experience and knowledge of computers, mobiles and electronics.
• Proven customer service experience and cash handling with EFTPOS.
• Ability to work independently and as part of a sales team, under pressure.

Responsibilities

• Achieve sales and profitability targets for your store through training, coaching and feedback to the team.
• Lead and maintain the merchandising standards and store presentation.

Skills

Retail experience

Customer service

Cash handling/EFTPOS

Tech knowledge

Teamwork

Job description

Company Description

At JB Hi-Fi, we’re more than just one of New Zealand’s most trusted retailers – our team is passionate, knowledgeable, and down-to‑earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

At JB Hi-Fi, we’re more than just one of New Zealand’s most trusted retailers – our team is passionate, knowledgeable, and down-to‑earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices. We offer unbeatable value, world‑class brands and exceptional customer service across our growing store network, online, and in our commercial division, JB Hi-Fi Business. JB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you.

Why join JB Hi-Fi?

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.


• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.


• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi, The Good Guys and E&S Trading in Australia).


• Fantastic discounts across the JB Hi-Fi Group.


• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.


• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.


• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.


• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

• Achieving sales and profitability targets for your store through providing ongoing training, coaching, support and feedback to the store’s team


• Leading and maintaining the agreed merchandising standard


• Contribute to financial performance through inventory management, loss prevention and management of controllable expenses

Qualifications

• You must enjoy working in a casual and fun atmosphere, having proven retail experience and a broad knowledge of computers, mobile phones and other electronics


• Proven customer service experience and background in cash handling, including the use of EFTPOS facilities (preferably electronic POS systems), and the ability to sell retail products and merchandise


• Be able to work both independently and as part of our consolidated sales team, and have the ability to work under pressure

Additional Information

JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!