ROW - Operations Support Coordinator

Fisher & Paykel Healthcare; Auckland; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Share purchase scheme

Profit sharing

Insurance (life) & income protection

Health insurance discount

Social clubs

In-house training

Purchasing privileges

Banking discounts

Free parking

Beautiful campus

Annual salary review

Internal promotions

Access to facilities

Job summary

Fisher & Paykel Healthcare in Auckland is seeking an ROW Operations Support Coordinator to provide broad administrative and operational support across a dispersed function, helping ensure teams, leaders and processes run smoothly and efficiently. Reporting into the ROW leadership team, you’ll play an important role in supporting day-to-day operations across the function.

This role involves coordinating travel, meetings, documentation, vendor onboarding, and records management while identifying

Qualifications

• At least three years' experience in administration, business support or team coordination.
• Strong organisational skills and excellent attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Strong communication and stakeholder management skills.
• A professional approach when handling confidential information.
• Confidence using Microsoft Office and business systems.
• Experience with expense management, ERP, onboarding or document management systems.
• Experience supporting global teams would be advantageous.

Responsibilities

• Provide administrative and operational support to the ROW Leadership Team and wider ROW function.
• Coordinating team action registers, project tracking and follow-up activities.
• Supporting travel arrangements, meetings, documentation and general business administration.
• Assisting with events, distributor due diligence activities and wider operational support as required.
• Managing vendor onboarding, purchase orders, invoices, expenses and related records.
• Maintaining business, financial and statutory records to ensure information is accurate, accessible and well managed.
• Coordinating contract administration, including monitoring renewal, expiry and review dates.
• Identifying opportunities to improve administrative processes and ways of working.
• Coordinating ICT requests, equipment allocation and asset management activities.
• Supporting office facilities, meeting room bookings and workplace resources.
• Assisting with onboarding, relocation and repatriation activities for employees and secondees.

Skills

Organisational skills

Attention to detail

Project coordination

Stakeholder management

Confidential information handling

Communication skills

Microsoft Office

Tools

ERP systems

Document management systems

Expense management software

Onboarding systems

Job description

Fisher & Paykel Healthcare – Auckland, North Island

Our story began more than 50 years ago, when one doctor and two engineers designed a better way to care. Today, we are a thriving global business, and our products, used in acute and chronic respiratory care, surgery and the treatment of obstructive sleep apnea, make a difference to millions of patients every year.

ROW Operations Support Coordinator

Care to make a difference

Join a team of good people doing good work with intent. People like you, who care to make a difference.

We're looking for an Operations Support Coordinator to join our Rest of World (ROW) team. This role provides broad administrative and operational support across a geographically dispersed function, helping ensure teams, leaders and business processes run smoothly and efficiently.

This is a varied role where you'll work across business support, financial administration, employee coordination and operational activities. You'll be someone who enjoys organising, improving processes and helping others succeed.

About the role

Reporting into the ROW leadership team, you'll play an important role in supporting day-to-day operations across the function.

Key responsibilities include:

• Providing administrative and operational support to the ROW Leadership Team and wider ROW function.
• Coordinating team action registers, project tracking and follow-up activities.
• Supporting travel arrangements, meetings, documentation and general business administration.
• Assisting with events, distributor due diligence activities and wider operational support as required.
• Managing vendor onboarding, purchase orders, invoices, expenses and related records.
• Maintaining business, financial and statutory records to ensure information is accurate, accessible and well managed.
• Coordinating contract administration, including monitoring renewal, expiry and review dates.
• Identifying opportunities to improve administrative processes and ways of working.
• Coordinating ICT requests, equipment allocation and asset management activities.
• Supporting office facilities, meeting room bookings and workplace resources.
• Assisting with onboarding, relocation and repatriation activities for employees and secondees.

About you

We're looking for someone who is highly organised, proactive and enjoys working across a broad range of activities.

To be successful, you'll bring:

• At least three years' experience in administration, business support or team coordination.
• Strong organisational skills and excellent attention to detail.
• The ability to manage multiple priorities and meet deadlines.
• Strong communication and stakeholder management skills.
• A professional approach when handling confidential information.
• Confidence using Microsoft Office and business systems.
• Experience with expense management, ERP, onboarding or document management systems.
• Experience supporting global teams would be advantageous.

Working With Us

Care to join a supportive environment? Fisher & Paykel Healthcare foster an inclusive work environment founded on our culture of care and cooperation. Here you'll have the trust and support to generate ideas, solve problems and do your best work, while enjoying some of our perks and benefits:

• Employee share purchase scheme
• Discretionary bi-annual Profit share
• Life, Critical illness and Income Protection Insurance
• Discounted Health Insurance
• Active Social clubs & community groups
• In-house training programs from external providers
• Purchasing privileges for Fisher & Paykel Healthcare
• Banking and Insurance discounts
• Free Parking
• Beautiful campus with green spaces
• Annual Salary Review
• High rates of internal promotion
• Access to state-of-the-art facilities

About Us

Fisher & Paykel Healthcare is a world leader in the design, manufacture, and marketing of medical devices, exporting to over 120 countries globally.

Our commitment to care unites us. Here, we're driven to improve patient care and outcomes through inspired and world-leading healthcare solutions.

We focus on nurturing a positive and inclusive culture based on trust and respect. In New Zealand, our employee-led communities, Spectra (Rainbow), Manaaki (Māori) and WISE (Women in Science & Engineering) among others play an important role in this culture. We also have a commitment to creating a positive lasting impact on society, shown by our support of New Zealand organisations such as Te Uru Tangata - Centre for Workplace Inclusion, Pride Pledge and Global Women.

We are dedicated to designing our recruitment process with care and empathy to support all candidates, regardless of identity, background, and experiences. Should you require support or adjustments during our process, please let us know at *******@fphcare.co.nz.