Rotorua GM: Tourism Growth & Guest Experience Leader

RWA People; Rotorua; On-site; NZD 180,000 - 240,000; Full time

Job summary

Skyline Rotorua is seeking a capable General Manager to lead the Rotorua business, ensuring strong commercial performance, guest experience excellence and a smooth integration of future attractions. You will report to the Chief Operating Officer and work with an experienced leadership team and the Skyline Group.

We value leaders who can influence across the enterprise, build partnerships with stakeholders and drive a high-performing culture.

Qualifications

• Experience leading large teams in complex, multi-faceted environments.
• Strong track record of delivering commercial performance and growth.
• Proven ability to develop people and build high-performing leadership teams.

Responsibilities

• Oversee overall commercial and operational performance for Rotorua business.
• Lead cross-functional collaboration across Skyline Group to maximise outcomes for Rotorua.
• Develop an empowered, high-performing leadership team.
• Drive revenue growth, financial performance, productivity and cost management.
• Ensure readiness for future attractions and successful integration of new experiences.
• Foster a culture of safety, wellbeing and accountability and deliver exceptional guest experiences.

Skills

Leadership

Commercial acumen

People development

Stakeholder management

P&L ownership

Job description

Skyline Rotorua is seeking a capable General Manager to lead the Rotorua business, ensuring strong commercial performance, guest experience excellence and a smooth integration of future attractions. You will report to the Chief Operating Officer and work with an experienced leadership team and the Skyline Group.

We value leaders who can influence across the enterprise, build partnerships with stakeholders and drive a high-performing culture.