Room Attendant

Accor Apartments & Realty; Lake Tekapo; On-site; NZD 34,000 - 36,000; Full time

Job summary

Accor Apartments & Realty is seeking a Room Attendant in Lake Tekapo to support the housekeeping team. You will clean guest rooms, restock trolleys, and ensure safety and privacy for guests while maintaining high cleanliness standards.

The role requires physical work, the ability to travel between rooms, and flexibility to work weekends and holidays. Permanent full-time position with 30–48 hours per week at NZD 25–26 per hour.

Qualifications

• Experience as cleaner or room attendant is a plus.
• Ability to work weekends and public holidays.
• Physically active and able to navigate stairs and corridors.

Responsibilities

• Thoroughly clean guest rooms, change linens and clean bathrooms to a high standard.
• Follow guidelines to uphold impeccable housekeeping standards.
• Restock and organise housekeeping trolleys.
• Use cleaning materials safely and maintain a secure environment.
• Respect guest privacy and ensure guest comfort.
• Report maintenance issues promptly.

Skills

Room attendant experience

Attention to detail

Time management

Collaboration

Flexible shifts

Reliable transportation

Job description

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Location

Peppers Bluewater Resort Lake Tekapo, State Highway 8, Lake Tekapo 7945, New Zealand

Contract Type

Permanent Full-Time

Hours

Minimum 30 - Maximum 48 per week

Pay Rate

NZD $25 - 26 hourly

Minimum Qualification or Experience

At least 3 months of relevant experience is preferred, but not required

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays