Growth-Driven Assistant Store Manager – Luxury Retail

Starbucks Coffee Company; Auckland; On-site; NZD 47,000 - 56,000; Full time

Job summary

Kiwi Collective is seeking a capable Retail Manager to organise and control the day-to-day operations of our Auckland store and support the effective delivery of retail sales and customer service.

The successful candidate will be actively involved in frontline sales, product selection, stock management and staff supervision, with a focus on delivering exceptional service to visitors from Asia markets, and maintaining store presentation to the highest standards.

Qualifications

• Strong numerical data analysis skills.
• Strong communication skills, with the ability to listen actively and engage thoughtfully.
• Ability to work well under pressure.
• A team player who values collaboration and can work towards common goals.

Responsibilities

• Oversee day-to-day store operations, including hiring, scheduling, training, performance management, supervising employees, and rostering.
• Manage store profitability and control expenses, including labour costs, inventory levels, and handling cash and inventory shortages.
• Maintain adequate stock levels, core product range, and effective merchandising.
• Develop and implement pricing strategies to ensure competitiveness while maintaining profitability.
• Plan and execute promotional campaigns, including seasonal and holiday promotions, to drive sales and attract customers.
• Monitor and optimize the product mix to meet customer demands and maximize sales opportunities.
• Ensure compliance with Employment and Health & Safety Legislation at all times.
• Negotiate supply and pricing agreements with suppliers to optimize costs.
• Complete daily, weekly, and monthly banking and turnover reports.
• Prepare annual budgets and work to achieve store performance goals within budget constraints.
• Implement and enforce daily operating procedures to ensure the store is clean, adequately stocked, organized, and well-maintained.
• Conduct regular stock takes according to company policy.
• Continuously enhance store performance and uphold high standards in customer service.

Skills

Communication skills

Numerical analysis

Working under pressure

Team player

Education

Diploma Level 5

Job description

Kiwi Collective is seeking a capable Retail Manager to organise and control the day-to-day operations of our Auckland store and support the effective delivery of retail sales and customer service.

The successful candidate will be actively involved in frontline sales, product selection, stock management and staff supervision, with a focus on delivering exceptional service to visitors from Asia markets, and maintaining store presentation to the highest standards.