Retail Store Manager — Lead & Elevate Customer Experience

Smiggle UK & ROI; Auckland; On-site; NZD 60,000 - 76,000; Full time

Benefits offered by this job

Generous 50% staff discounts!

Rewards / incentives for super sales

Annual Store Manager Conferences

Competitive pay

Monthly incentives

Management training workshops

Job summary

Smiggle Albany is seeking an energetic Retail Store Manager to lead a high‑performing team and deliver an unforgettable customer experience. You will coach, develop and set direction to achieve KPIs in a fast-paced, fun fashion retail environment.

With 40 hours per week, Tuesday to Saturday, you’ll inspire colleagues, maintain visual standards and drive sales while keeping the Smiggle magic alive for kids and parents alike.

Qualifications

• Retail management experience required.
• Strong sales focus with KPI results.
• Experience in fast-paced environments.
• Passion for Smiggle products and customers.

Responsibilities

• Lead and coach a store team to achieve KPIs.
• Drive sales through coaching and feedback.
• Maintain visual merchandising standards.
• Provide exceptional customer experiences.

Skills

Retail experience

Customer oriented

Leadership

Coaching

Visual merchandising

Multitasker

KPI driven

Playful attitude

Job description

Smiggle Albany is seeking an energetic Retail Store Manager to lead a high‑performing team and deliver an unforgettable customer experience. You will coach, develop and set direction to achieve KPIs in a fast-paced, fun fashion retail environment.

With 40 hours per week, Tuesday to Saturday, you’ll inspire colleagues, maintain visual standards and drive sales while keeping the Smiggle magic alive for kids and parents alike.