Retail Sales & Service Champion (Part-Time, Weekends)

Vodafone New Zealand Limited; Hamilton; Remote; NZD 28,000 - 36,000; Part time

Benefits offered by this job

Fully subsidised Southern Cross health

Job summary

Vodafone New Zealand Limited (One NZ) in Hamilton is seeking a Part-Time Permanent Retail Agent to join the Chartwell Shopping Centre team. You’ll be the in-store face of One NZ, guiding customers from discovery to solution while delivering exceptional service and driving sales opportunities.

This rostered role covers Monday to Sunday, including weekends and public holidays. You should be comfortable in a fast-paced environment, be customer-obsessed, and have strong communication to tailor

Qualifications

• Customer-obsessed mindset with excellent communication.
• Proven sales achievement with a track record of meeting targets.
• Confident in consultative selling and solution-based approaches.
• Willingness to work rotating shifts including evenings and weekends.

Responsibilities

• Deliver a high standard of customer experience while maximizing sales opportunities in every interaction.
• Achieve and exceed sales targets across consumer and business product lines, including mobile, fixed, accessories, and digital services.
• Identify customer opportunities and confidently present our product offerings for both business and consumer customers.
• Proactively approach and engage customers, using strong questioning techniques to uncover needs and create compelling value propositions.
• Provide hands-on technical support to customers, assisting with device setup, data transfer, and explaining product features.
• Stay current with product knowledge, competitive offerings, and sales techniques to effectively position One NZ solutions.
• Ensure accurate sales orders and set proper customer expectations for service activation and billing.

Skills

Customer obsession

Communication skills

Sales achievement

Retail experience

Job description

Vodafone New Zealand Limited (One NZ) in Hamilton is seeking a Part-Time Permanent Retail Agent to join the Chartwell Shopping Centre team. You’ll be the in-store face of One NZ, guiding customers from discovery to solution while delivering exceptional service and driving sales opportunities.

This rostered role covers Monday to Sunday, including weekends and public holidays. You should be comfortable in a fast-paced environment, be customer-obsessed, and have strong communication to tailor