Retail Sales Champion — Uncapped Commission & Benefits

Vodafone New Zealand Limited; Auckland; Hybride; NZD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Southern Cross health insurance

Lifestyle leave

Product discounts

Sales training and mentoring

Career progression opportunities

Uncapped commission

Résumé du poste

One NZ is seeking a Customer Champion Representative for our Newmarket store in Auckland. You will guide customers through the sales journey from discovery to close, delivering first-class service while maximizing opportunities.

The role requires rotating shifts across weekdays and weekends, with a focus on both consumer and business products, plus hands-on tech support and ongoing product knowledge updates.

Qualifications

• Customer-obsessed mindset with excellent communication and interpersonal skills.
• Proven sales achievement with a track record of meeting or exceeding targets.
• Confidence in consultative selling and solution-based sales approaches.
• Comfort with rotational shifts including evenings and weekends.
• Experience in telecommunications, technology, or retail sales environments.

Responsabilités

• Deliver a high standard of customer experience while maximizing sales opportunities in every interaction
• Achieve and exceed sales targets across consumer and business product lines, including mobile, fixed, accessories, and digital services
• Identify customer opportunities and confidently present product offerings for both business and consumer customers
• Proactively engage customers, using questioning techniques to uncover needs and create value propositions
• Diagnose customer requirements and match them with One NZ products and services
• Provide hands-on technical support to customers, assisting with device setup and data transfer
• Stay current with product knowledge and sales techniques to position One NZ solutions
• Ensure accurate sales orders and set proper expectations for service activation and billing

Connaissances

Customer obsession

Sales achievement

Consultative selling

Strong communication

Resilience

Tech products knowledge

Time management

Target driven

Description du poste

One NZ is seeking a Customer Champion Representative for our Newmarket store in Auckland. You will guide customers through the sales journey from discovery to close, delivering first-class service while maximizing opportunities.

The role requires rotating shifts across weekdays and weekends, with a focus on both consumer and business products, plus hands-on tech support and ongoing product knowledge updates.