Part-Time Retail Sales Champion (Takanini)

Vodafone New Zealand Limited; Auckland; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Health insurance

Lifestyle leave option

Product discounts

Recognition programs

Job summary

Vodafone New Zealand Limited is seeking a Retail Agent for our Takanini store in South Auckland. This part-time role focuses on delivering exceptional customer service, guiding customers through product options, and driving sales opportunities in-store.

You will engage with both consumer and business customers, using consultative selling to match needs with mobile, fixed, accessories and digital services. Rotation across shifts including evenings and weekends is required.

Qualifications

• Customer-obsessed mindset and excellent communication
• Proven sales achievement or targets met
• Consultative selling with solution-based approach
• Resilience and positive objection handling
• Experience in telecommunications, technology, or retail sales
• Understanding of consumer and business customer needs
• Comfort with rotational shifts including evenings and weekends
• Commercial mindset and opportunity identification
• Willingness to learn and stay current with tech

Responsibilities

• Deliver high standard customer experience while maximizing sales opportunities
• Meet and exceed sales targets across consumer and business product lines
• Identify customer opportunities and present product offerings
• Engage customers with strong questioning to uncover needs
• Diagnose requirements and match One NZ products and services
• Provide hands-on tech support and device setup assistance
• Stay updated on product knowledge and competitive offerings
• Ensure accurate sales orders and set expectations for service activation

Job description

Vodafone New Zealand Limited is seeking a Retail Agent for our Takanini store in South Auckland. This part-time role focuses on delivering exceptional customer service, guiding customers through product options, and driving sales opportunities in-store.

You will engage with both consumer and business customers, using consultative selling to match needs with mobile, fixed, accessories and digital services. Rotation across shifts including evenings and weekends is required.