Retail Sales - Gisborne

Rockshop; Gisborne; Hybrid; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Staff discounts

External training opportunities

Career development pathways

Job summary

Rockshop in Gisborne is seeking a motivated music enthusiast to join our team as a retail associate. Connect with local musicians, share expertise, and help customers find the right gear in a dynamic, music-loving store.

You'll collaborate with staff, demonstrate products, and contribute to a friendly atmosphere for players of all levels. Weekend work is essential, with opportunities for training and career growth within a long-standing NZ music retailer.

Qualifications

• Genuine passion for music, performing, recording and/or production.
• Proficiency in at least one musical instrument.
• Good written and spoken English.

Responsibilities

• Help customers find the right products and share your knowledge.
• Contribute to a welcoming, music-loving retail environment.
• Assist with product explanations and demonstrations.
• Support a fast-paced weekend retail setting.

Skills

Passion for music

Instrument proficiency

Excellent communication

Team player

People skills

Fluent English

Weekend availability

Job description

Rockshop and KBB Music are an iconic, independent and music mad business who have been leaders in musical instrument retail for over 40 years. A company founded and run by musicians, for musicians. At our core is our people, many who have made their passion their purpose, and continue to inspire and innovate every day. Employment with WebbGroup (parent company) is an opportunity to work hard and play loud.

This is a rewarding opportunity for a highly motivated individual with the experience and aspiration to work in an industry-leading and dynamic environment in a role that is highlighted by a wide scope of responsibility.

Job Description

Turn Your Passion for Music into a Career. Connect with your local music community and be part of a team that lives and breathes music. Join one of New Zealand’s leading music retailers and help inspire musicians of all levels on their musical journey.
We’re looking for passionate, enthusiastic musicians who love connecting with people and sharing their knowledge. You’ll have demonstrated playing proficiency on at least one musical instrument, a good understanding of musical instrument brands, and a genuine interest in music products and the latest gear.

You’ll enjoy helping customers find the right products, sharing your experience and expertise, and contributing to a positive, welcoming environment for musicians of all levels.
Experience in performing, recording or teaching music would be a definite advantage.

Why join our team? Turn your passion into a rewarding career with a range of team member benefits, including staff discounts, external training opportunities, career development pathways and much more. You’ll have the opportunity to expand your product knowledge, develop new skills and grow your career while working alongside people who share your love of music.

As this is a retail role, availability to work weekends is essential.

Desired Skills and Experience

• A genuine passion for music, performing, recording and/or production.
• Proficiency in at least one musical instrument.
• Good communication skills and a love of connecting with other musicians.
• A team player who enjoys working in a fast-paced retail environment.
• The ability to relate to people of all ages, backgrounds and musical abilities.
• Good written and spoken English.
• Availability to work at least one weekend day.

Preferred Skills & Experience

• Knowledge of musical instruments, brands and equipment.
• The ability to explain product features and benefits to help customers find the right gear.
• Previous retail, sales or relevant music industry experience.
• A professional, friendly and approachable manner.
• Experience using point-of-sale (POS) systems.