Retail Sales Assistant | Ashburton NZ

Petstock NZ Limited; Ashburton; On-site; NZD 42,000 - 56,000; Full time

Benefits offered by this job

Team member benefits

Mental health support

Sonder service access

Additional paid leave

Parental leave

Wellness discounts

Workplace banking

Job summary

Petstock Ashburton is seeking a friendly, reliable team member who loves pets and helping customers. You will deliver memorable service, process sales, and keep shelves well presented.

A positive attitude, physical fitness to lift up to 20kg, weekend availability, and a passion for animals are key. Join our award‑winning team committed to pets, people and the planet.

We offer welfare benefits, development opportunities, and a welcoming store culture where your contribution matters.

Qualifications

• Provide exceptional customer service in-store.
• Complete memorable sales transactions and meet store targets.
• Maintain a high standard of store presentation and stock displays.
• Demonstrate initiative and keep knowledge up to date on pet care.

Responsibilities

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions.
• Complete memorable sales transactions, aiming to reach set store sales goals.
• Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock.
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current.
• Contribute to a fun, supportive culture in-store where the team loves coming to work each and every day.
• Strong safety mindset with commitment to create a culture of safety within your team.

Skills

Customer service

Sales

Interpersonal skills

Retail experience

Tools

POS system

Job description

Join our passionate team at Petstock Ashburton where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet!

Strong interpersonal skills with ability to build relationships and rapport with customers and the team. Physically fit, with ability to lift products up to 20kgs. A passion for animals and providing the best customer service. As an inspired member of the Petstock Group, our connections with pets help us grow as people. At the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.

Award‑winning programs that support career growth, with a new leadership development program underway.

Benefits and Perks

• Team member, family & pet benefits across Petstock Group & Woolworths Group
• Free access to mental health, financial & wellbeing support services
• Free access to mental health, financial & wellbeing support services through our Sonder service
• Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
• Health and wellness services at a great corporate discount
• Exclusive access to Workplace Banking

Responsibilities

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions.
• Complete memorable sales transactions, aiming to reach set store sales goals.
• Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock.
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current.
• Contribute to a fun, supportive culture in-store where the team loves coming to work each and every day.
• Strong safety mindset with commitment to create a culture of safety within your team.

Qualifications

• A passion for animals and providing the best customer service.
• Experience in a similar retail environment.
• Demonstrated drive to achieve and exceed sales target.
• Strong interpersonal skills with ability to build relationships and rapport with customers and the team.
• Physically fit, with ability to lift products up to 20kgs.
• Flexibility and ability to work weekends and public holidays.

Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within an 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.

We are the Petstock Group, a network of energetic and passionate businesses, brands and pet lovers coming together to champion the health and wellbeing of our pets.

Our connections with pets help us as people…at the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life. The Petstock Group is built on family values and our passion for pets and animals. We have built a strong, inspirational, and inclusive culture where hard work, fun, laughter & happiness is the norm. Inspired by pets, to grow as people, the Petstock world is one where anything is possible, together we make an impact for people, pets, and the planet.