Retail Facilities Manager - Flexible, Growth-Oriented Role

Savills Nz; Auckland; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Generous Leave

Parental Support

Wellbeing days

Flexible work arrangements

Learning and development

Job summary

Savills NZ is seeking a dedicated Facilities Manager for West City Shopping Centre to ensure safe, efficient operations and high standards of compliance. You will oversee maintenance, capital works, risk management, and stakeholder coordination to optimise asset performance.

The role requires 3–5 years in retail/commercial FM, strong knowledge of building systems, and proven contract management experience. A proactive, team-oriented leader who can drive operational excellence is essential.

Qualifications

• 3–5 years’ experience in operations or facilities management within a retail or commercial property environment.
• Robust knowledge of building systems, services, and compliance obligations.
• Proven experience in managing service providers and contractor performance.
• Demonstrated experience in budget preparation, financial reporting, and variance analysis.
• Sound understanding of risk management, regulatory standards, and workplace health & safety.
• Demonstrated experience in managing multi-disciplinary technical services teams.
• Excellent written and verbal communication skills with a focus on clear reporting and stakeholder engagement.
• Excellent time management and organisational skills.
• Competent in Microsoft Office and building/facility management software systems.
• Proven ability to implement business processes that deliver operational efficiencies and reduce risk.
• Energetic, ambitious, hands on and motivated.

Responsibilities

• Supervise and monitor the day-to-day operations and maintenance of the property.
• Oversee the performance and maintenance of all essential building systems including electrical, mechanical, hydraulic, fire services, HVAC, lighting, and security systems.
• Liaise effectively with tenants, service contractors, consultants, and statutory authorities to coordinate services and minimise disruptions to trade.
• Ensure compliance across all operations are compliant with relevant legislation, health and safety standards, Building Warrant of Fitness requirements, and company policies.
• Monitor contractor performance and service delivery against agreed standards and benchmarks.
• Maintain comprehensive and up-to-date reporting, documentation, registers and permits.
• Assist with the coordination and management of tenancy fitouts.
• Support the planning, budgeting, and delivery of operational and capital works projects.
• Contribute to the environmental and sustainability performance of the centre.
• Participate in emergency response planning and procedures, and be available to respond to property-related incidents out of hours if required.
• Continuously seek ways to enhance the performance, efficiency, and value of the asset.

Skills

Facilities management

Building systems

Contract management

Budgeting

Risk management

Team leadership

Stakeholder engagement

Time management

MS Office

FM software

Tools

FM software

Job description

Savills NZ is seeking a dedicated Facilities Manager for West City Shopping Centre to ensure safe, efficient operations and high standards of compliance. You will oversee maintenance, capital works, risk management, and stakeholder coordination to optimise asset performance.

The role requires 3–5 years in retail/commercial FM, strong knowledge of building systems, and proven contract management experience. A proactive, team-oriented leader who can drive operational excellence is essential.