Facilities Manager - South City Shopping Centre

Assemble Group (New Zealand); Christchurch; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

On-site car park

Laptop and mobile phone

Weekdays 8:30–16:30, after-hours cover

Job summary

South City Shopping Centre is seeking a Facilities Manager to take over a well‑run centre. You will own facilities, maintenance, contractors and compliance within a small on-site team, reporting to the Centre Manager. Expect a thorough handover from the outgoing manager to ensure continuity and momentum.

You will build strong relationships with retailers, contractors and staff, balance OPEX and CAPEX budgets, and help deliver planned projects for 2027 in a dynamic retail environment.

Qualifications

• Experience in facilities management, building management or property operations.
• Sound knowledge of building services, maintenance, compliance and health and safety.
• Proven contractor management, with the confidence to hold people to account.
• Experience with budgets, expenditure and reporting.
• Confident with Microsoft Office and building management systems.
• Shopping centre, retail property or tenancy fit‑out experience is an advantage.
• Hands‑on and visible on the floor, not desk‑bound.
• Builds genuine relationships with retailers, contractors and the public.

Responsibilities

• Plan and oversee preventative maintenance and reactive repairs
• Manage contractors and service providers, holding them to a high standard
• Coordinate compliance, including BWOF, essential systems, hazard management and emergency preparedness
• Oversee security, keeping customers, retailers and staff safe
• Be the go-to person for retailers on building matters, including landlord works and tenancy handovers
• Assist with procurement, service contracts, OPEX and CAPEX budgets, reporting and insurance
• Maintain the Tenancy Manual, Emergency Procedures and fit‑out requirements
• Help set up and run centre events alongside the team

Skills

Facilities management

Building management

Property operations

Health and safety

Contractor management

Budgets & reporting

Microsoft Office

Building management systems

Retail property experience

Hands-on on the floor

Relationship building

Job description

About South City and Retail Solutions

South City Shopping Centre sits on Colombo Street at the southern edge of the Christchurch CBD, with 550 free car parks and anchors including JB Hi-Fi, Chemist Warehouse and Cotton On Mega. As a family-owned centre, and continuing to grow, with full occupancy targeted for 2027. It is managed by Retail Solutions, a specialist retail property company working across New Zealand since 1997.

The Role

After around ten years in the role, South City's Facilities Manager is retiring. This is your chance to take over a well-run centre, with a proper handover from the person who knows it best. Reporting to the Centre Manager, you will own the centre's facilities, maintenance, contractors and compliance as part of a three-person on-site team.

Key Responsibilities

• Plan and oversee preventative maintenance and reactive repairs
• Manage contractors and service providers, holding them to a high standard
• Coordinate compliance, including BWOF, essential systems, hazard management and emergency preparedness
• Oversee security, keeping customers, retailers and staff safe
• Be the go-to person for retailers on building matters, including landlord works and tenancy handovers
• Assist with procurement, service contracts, OPEX and CAPEX budgets, reporting and insurance
• Maintain the Tenancy Manual, Emergency Procedures and fit‑out requirements
• Help set up and run centre events alongside the team

Skills and experience

• Experience in facilities management, building management or property operations. A trade background is welcome
• Sound knowledge of building services, maintenance, compliance and health and safety
• Proven contractor management, with the confidence to hold people to account
• Experience with budgets, expenditure and reporting
• Confident with Microsoft Office and building management systems
• Shopping centre, retail property or tenancy fit‑out experience is an advantage
• Hands‑on and visible on the floor, not desk‑bound
• Builds genuine relationships with retailers, contractors and the public

What's in it for you

This is a role where you are trusted to run things. You’ll be part of a small, supportive team that genuinely enjoys what it does, at a centre with real momentum, new leasing activity, a refreshed brand and exciting projects planned for 2027. Retailers value the relationships here, and you will see the difference your work makes every day.

Benefits

• On‑site car park
• Laptop and mobile phone
• Monday to Friday, 8.30am to 4.30pm, with occasional after‑hours cover