Retail Customer Experience Specialist

PB Technologies; Lower Hutt; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Awesome staff discounts

Career development opportunities

Comprehensive training

Temporary fuel subsidy

Job summary

Petone branch of Jora New Zealand is hiring an enthusiastic, customer-focused superstar to join our team. This is a permanent role with 30+ hours per week, start ASAP.

You will welcome customers, assist at checkout, and support other departments to ensure smooth store operations. Weekend and public holiday availability is required. Competitive pay, staff discounts, and career development opportunities are offered.

Qualifications

• Exceptional customer service skills with a passion for helping others.
• Outgoing personality with a collaborative, team-oriented approach.
• Strong attention to detail, ensuring high standards of service.
• Availability to work weekends and public holidays as required.

Responsibilities

• Deliver an exceptional in-store experience by welcoming and assisting customers, and building strong, lasting relationships.
• Address customer concerns promptly and professionally, ensuring issues are resolved in a timely manner.
• Assist front-line cashiers as needed, ensuring smooth operations at the checkout.
• Support shop maintenance and collaborate with Sales, Warehouse, and other departments as required.

Skills

Customer service

Teamwork

Attention to detail

Weekend availability

Job description

Petone branch of Jora New Zealand is hiring an enthusiastic, customer-focused superstar to join our team. This is a permanent role with 30+ hours per week, start ASAP.

You will welcome customers, assist at checkout, and support other departments to ensure smooth store operations. Weekend and public holiday availability is required. Competitive pay, staff discounts, and career development opportunities are offered.