Customer-Centric Retail Assistant — In-Store Service & Ops

Woolworths Supermarkets; Ashburton; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Job summary

Woolworths Supermarkets New Zealand is seeking a friendly Customer Service Assistant to support daily store operations and enhance the shopping experience for customers. You’ll be highly present on the shop floor, helping shoppers, resolving inquiries, and maintaining store presentation.

Ideal candidates will focus on accuracy, teamwork, and safety while delivering personalised service that drives customer loyalty and store success.

Qualifications

• Customer-Centric focus: deliver outstanding service and build loyalty.

Responsibilities

• Be highly visible on the shop floor, engaging customers with personalised assistance and promptly resolving inquiries and complaints.
• Maintain precise inventory control, verify stock, conduct stocktakes, and perform price integrity routines.
• Process deliveries in a timely manner and support store presentation by keeping areas clean and organized.
• Collaborate with the team to ensure smooth daily operations and help achieve store objectives.
• Uphold safety protocols and ensure tasks meet company policies and legal requirements.

Job description

Woolworths Supermarkets New Zealand is seeking a friendly Customer Service Assistant to support daily store operations and enhance the shopping experience for customers. You’ll be highly present on the shop floor, helping shoppers, resolving inquiries, and maintaining store presentation.

Ideal candidates will focus on accuracy, teamwork, and safety while delivering personalised service that drives customer loyalty and store success.