Retail Assistant - Online Shopping

Foodstuffs North Island; Te Awamutu; On-site; NZD 30,000 - 36,000; Full time

Job summary

Foodstuffs North Island is seeking full-time assistants to pick online orders in a busy store environment in Waikato. The role is 30–37.5 hours per week and may involve work across Grocery and Checkouts.

Training will be provided, and you must be on your feet for most shifts while maintaining accuracy to meet deadlines. You should have good product knowledge of the range we sell and be able to follow our proven process to fulfill orders quickly, ensuring customers are happy and return to use our

Qualifications

• Able to maintain accuracy while working at speed.
• Excellent customer service skills and a helpful, friendly manner.
• Physically able to lift medium to heavy weights as required.
• Must have the right to work in New Zealand.

Responsibilities

• Primarily picking online orders in a busy store environment.
• Work across departments such as Grocery or Checkouts as needed.
• Meet deadlines in a deadline-driven role with efficiency.
• Training will be provided to learn our order fulfillment process.

Skills

Fast pace

Accuracy

Customer service

Physical fitness

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Canyou work at a fast pace, while maintaining accuracy?

Doyou go the extra mile for your consumers?

Are you physically fit and able to lift medium to heavy weight during the shift

The successful applicant will be mainly picking online orders. This is a busy, deadline driven position where you need to be able to think on your feet, have great customer service skills and be able to work quickly to achieve our deadlines.

Ideally, you will already have a good product knowledge of the range of items we sell and be able to quickly learn and understand our process for fulfilling orders - yes, we have a few tricks up our sleeve to speed up this process so being able to follow our game plan is the key.

You will need to be accurate to complete orders in a given timeframe and to meet our customer expectations,encouraging customers to use your online service again and again.

This is a physical role - you are on your feet for most of the shift picking orders in the shop.

We are currently looking for fulltime assistants (30-37.5hrs per week). This role will work across other departments such as Grocery or Checkouts if required and training will be provided.

Some flex is needed to cover staff absences and changing customer needs reflected in their ordering patterns. We will discuss this at the interview.

All applicants must have the right to work in New Zealand.

If this sounds like you, then

Are you physically fit and able to lift medium to heavy weight during the shift

The successful applicant will be mainly picking online orders. This is a busy, deadline driven position where you need to be able to think on your feet, have great customer service skills and be able to work quickly to achieve our deadlines.

Ideally, you will already have a good product knowledge of the range of items we sell and be able to quickly learn and understand our process for fulfilling orders - yes, we have a few tricks up our sleeve to speed up this process so being able to follow our game plan is the key.

You will need to be accurate to complete orders in a given timeframe and to meet our customer expectations,encouraging customers to use your online service again and again.

This is a physical role - you are on your feet for most of the shift picking orders in the shop.

We are currently looking for fulltime assistants (30-37.5hrs per week). This role will work across other departments such as Grocery or Checkouts if required and training will be provided.

Some flex is needed to cover staff absences and changing customer needs reflected in their ordering patterns. We will discuss this at the interview.

All applicants must have the right to work in New Zealand.