Pick Packer & Driver | Online Department

Foodstuffs North Island; Papakura; On-site; NZD 30,000 - 39,000; Full time

Benefits offered by this job

Employee discount

Discounted coffee

Regular team events

Training & development

Job summary

New World Papakura is seeking two energetic Online Personal Shoppers to join the busy Online department. You will pick, pack, and prepare customer orders and may assist with deliveries, acting as the face of New World Papakura on the road.

The role requires careful attention to quality, accuracy, and safety, with shifts Tue-Sat (full time) or Sun-Thu (part time). Training and development are provided, and an employees discount applies.

Qualifications

• Previous pick packing experience.
• Retail or Customer Service experience would be an advantage.
• Positive attitude and strong work ethic.
• Great attention to detail.
• Ability to work efficiently in a fast-paced environment.
• Physically fit and comfortable being on your feet throughout the day.
• Strong communication and problem-solving skills.
• A full, clean New Zealand Driver Licence.
• Enjoy a role that combines customer interaction with independence.
• 10% Employee Discount- available at New World Papakura only
• Discounted in-store Coffee’s
• Regular team events
• Receive ongoing training & development

Responsibilities

• Picking and packing customer orders with speed and accuracy while selecting the best quality products across all departments.
• Managing substitutions and communicating with customers where required.
• Ensuring orders are correctly labelled, checked, temperature monitored, and prepared for collection or delivery.
• Loading and unloading customer orders while maintaining product quality and temperature standards.
• Following delivery schedules and routes to provide an excellent customer experience.
• Conducting ID checks for restricted products when required.
• Supporting a fast-paced operation while maintaining exceptional attention to detail.
• Helping create a seamless online shopping experience that keeps customers coming back.
• Maintaining exceptional food safety and hygiene standards

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Pick Packer & Driver | Online Department

ROLE 1 - Tuesday to Saturday 11am - 8.30pm - Full Time

Role 2 - Sunday to Thursday 7.30am - 5.30pm - Part Time

ABOUT US

At New World Papakura, our Online team plays a crucial role in delivering an outstanding shopping experience for customers who choose to shop from the comfort of their homes.

We are looking for two energetic, organised, and customer-focused Online Personal Shoppers to join our busy Online department. As part of the role you may be required to carry out deliveries, becoming the face of New World Papakura on the road.

ABOUT THE ROLE

As a Personal Shopper and Driver, you'll be responsible for carefully selecting, packing, and preparing customer orders to ensure every customer receives the samequality products they would choose themselves as well asensuring customer orders arrive safely, accurately, and on time while providing exceptional service at every doorstep. Other responsibilities will include:

• Picking and packing customer orders with speed and accuracy whilst selecting the best quality products across all departments.
• Managing substitutions and communicating with customers where required.
• Ensuring orders are correctly labelled, checked, temperature monitored, and prepared for collection or delivery.
• Loading and unloading customer orders while maintaining product quality and temperature standards.
• Following delivery schedules and routes to provide an excellent customer experience.
• Conducting ID checks for restricted products when required.
• Supporting a fast-paced operation while maintaining exceptional attention to detail.
• Helping create a seamless online shopping experience that keeps customers coming back.
• Maintaining exceptional food safety and hygiene standards
  

HERE IS WHAT WE ARE LOOKING FOR...

• Previous pick packing experience
• Retail or Customer Service experience would be an advantage
• A positive attitude and strong work ethic.
• Great attention to detail.
• Ability to work efficiently in a fast-paced environment.
• Physically fit and comfortable being on your feet throughout the day.
• Strong communication and problem-solving skills.
• A full, clean New Zealand Driver Licence.
• Enjoy a role that combines customer interaction with independence.
• 10% Employee Discount- *available at New World Papakura only
• Discounted instore Coffee’s
  
• Regular team events
• Receive ongoing training & development