Retail Assistant — Friendly Team, Whakatane, $25-$27/hr

Te Whatu Ora - Health New Zealand; Bay of Plenty; On-site; NZD 34,000 - 37,000; Full time

Job summary

Te Whatu Ora - Health New Zealand in Whakatane is seeking a dedicated Retail Assistant to deliver outstanding customer service, greet customers, and support daily store operations. You will process payments, maintain pricing and displays, and ensure a clean, well-organised shop floor.

Flexibility to work 7 days and rostered hours including evenings, weekends and public holidays is required. The role offers full-time hours with a guaranteed minimum 32 hours per week, paid at NZD 25–27 per hour.

Qualifications

• Experience in customer service or retail is preferred.
• Ability to communicate clearly in English.
• Positive attitude and reliability.
• Able to work 7 days with rostered shifts including evenings, weekends and public holidays.

Responsibilities

• Deliver outstanding customer service by listening and responding to queries.
• Greet customers and provide friendly service and product recommendations.
• Support daily store operations as part of a team.
• Process sales using the point-of-sale terminal and issue receipts.
• Ensure accurate pricing, labeling and store displays.
• Maintain shop floor cleanliness and organisation.
• Handle payments and give accurate change.
• Record cash and operate the store's financial system.
• Perform other tasks as required by the manager.

Skills

Customer service

Communication

Teamwork

English proficiency

Job description

Te Whatu Ora - Health New Zealand in Whakatane is seeking a dedicated Retail Assistant to deliver outstanding customer service, greet customers, and support daily store operations. You will process payments, maintain pricing and displays, and ensure a clean, well-organised shop floor.

Flexibility to work 7 days and rostered hours including evenings, weekends and public holidays is required. The role offers full-time hours with a guaranteed minimum 32 hours per week, paid at NZD 25–27 per hour.