Retail Assistant: Customer-Centric, Evening Shifts

Woolworths Ltd.; Kerikeri; On-site; NZD 26,000 - 34,000; Full time

Benefits offered by this job

Team discounts

Sonder confidential support

Job summary

Woolworths Supermarkets New Zealand is hiring a customer service focused team member to support daily store operations and enhance the shopping experience.

You will champion customer service, help replenish essential and fresh products, maintain store presentation, and collaborate with the team to ensure safety and compliance while delivering outstanding service across shifts from late afternoon to early morning.

Qualifications

• Customer service focus and loyalty emphasis.
• Strong interpersonal communication.
• Commitment to integrity and professional standards.
• Attention to detail and proactive issue escalation.
• Flexible availability from 4:30pm to 6:30am.

Responsibilities

• Champion Customer Service & Engagement: Be highly visible, engage customers with personalized assistance, and promptly resolve inquiries and complaints.
• Drive Product Availability & Quality: Continuously replenish products, focusing on essentials and fresh food, and ensure high standards for stock quality, rotation, and presentation.
• Support Smooth Operations & Standards: Collaborate effectively with the team ("Swarm") for daily operations, maintaining store cleanliness and organization.
• Prioritize Safety & Compliance: Uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements.

Skills

Customer service

Interpersonal skills

Integrity

Detail-oriented

Flexible hours

Job description

Woolworths Supermarkets New Zealand is hiring a customer service focused team member to support daily store operations and enhance the shopping experience.

You will champion customer service, help replenish essential and fresh products, maintain store presentation, and collaborate with the team to ensure safety and compliance while delivering outstanding service across shifts from late afternoon to early morning.