Evening/Night Retail Assistant | Customer Champion

Woolworths Group; Amberley; On-site; NZD 29,000 - 34,000; Full time

Job summary

Woolworths Group in New Zealand's Canterbury region is seeking team members to deliver outstanding customer service and support daily store operations. You'll engage with customers, help with inquiries, and contribute to a welcoming shopping environment.

This role emphasizes stock replenishment, presentation of essentials and fresh foods, collaboration with the team, and a strong commitment to safety and compliance. Flexible hours include late afternoons and overnight shifts.

Qualifications

• Customer-centric focus and personalized support.
• Strong communication and interpersonal skills.
• Integrity and professionalism.
• Detail-oriented and proactive with issue escalation.

Responsibilities

• Champion Customer Service & Engagement: be highly visible, engage customers with personalized assistance, and promptly resolve inquiries and complaints.
• Drive Product Availability & Quality: continuously replenish products, focusing on essentials and fresh food, and ensure high standards for stock quality, rotation, and presentation.
• Support Smooth Operations & Standards: collaborate effectively with the team ("Swarm") for daily operations, maintaining store cleanliness and organization.
• Prioritize Safety & Compliance: uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements.

Skills

Customer service

Interpersonal skills

Integrity

Detail-oriented

Flexible hours

Job description

Woolworths Group in New Zealand's Canterbury region is seeking team members to deliver outstanding customer service and support daily store operations. You'll engage with customers, help with inquiries, and contribute to a welcoming shopping environment.

This role emphasizes stock replenishment, presentation of essentials and fresh foods, collaboration with the team, and a strong commitment to safety and compliance. Flexible hours include late afternoons and overnight shifts.