Customer-Centric Retail Associate - Afternoons/Evenings

Woolworths Group; Palmerston North; On-site; NZD 28,000 - 34,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Global career opportunities

Job summary

Woolworths Group in Palmerston North seeks capable team members to deliver outstanding customer service, keep store presentation at its best, and support day-to-day operations with a proactive, safety-conscious mindset.

Join a vibrant team where customer engagement, promotional execution, and a culture of care are valued. You’ll thrive on teamwork, ideas, and contributing to a better shopping experience for New Zealanders.

Qualifications

• Customer service excellence required.
• Strong communication and interpersonal skills.
• Uphold company values with integrity.

Responsibilities

• Champion Customer Service & Engagement: Be highly visible, engage customers with personalised assistance, and promptly resolve inquiries and complaints.
• Ensure Store Presentation & Stock Quality: Monitor stock freshness and quality, ensure clean/organised shelves, and support overall store cleanliness.
• Drive Promotional Execution: Implement promotional displays and signage, ensuring campaign alignment and accurate point-of-sale materials.
• Support Smooth Operations: Collaborate effectively with the team ("Swarm") to achieve seamless daily operations and contribute to store objectives.
• Prioritise Safety & Compliance: Uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements.

Skills

Customer service

Interpersonal skills

Integrity & professionalism

Detail-oriented

Job description

Woolworths Group in Palmerston North seeks capable team members to deliver outstanding customer service, keep store presentation at its best, and support day-to-day operations with a proactive, safety-conscious mindset.

Join a vibrant team where customer engagement, promotional execution, and a culture of care are valued. You’ll thrive on teamwork, ideas, and contributing to a better shopping experience for New Zealanders.